Refund for cancelled show on May 10th, 2026

Dear Kyle Swanson,

I sincerely apologize for the delay in processing your refund for the "Cloudy with a Chance of Meatballs" show on May 10th.

Please be advised that when tickets are purchased via a third-party "pay over time" service, our refund is issued directly back to that provider. Once we have processed the transaction on our end, you will need to contact the service provider directly regarding the status of your remaining installments and the return of your funds.

We are currently managing a high volume of requests, but please be assured that we are working through our list as quickly as possible. As soon as your refund is finalized, we will send you a copy of your receipt for your records.

Thank you for your continued patience.

Warm regards,
Alex

On Fri, Jun 26, 2026 at 12:35 PM kyle swanson <kswans14@gmail.com> wrote:

Dear Forknfilm Team,

I am writing to follow up on the refund for four tickets purchased for the "Cloudy with a Chance of Meatballs" show, originally scheduled for May 10th.

The show was officially cancelled on May 4th, but I have not yet received my refund despite multiple inquiries. As I used a "pay over time" service for this purchase, I am still being charged monthly installments. My next payment is scheduled for July 7th.

Please provide an update on the status of this refund and process it as soon as possible to prevent further charges.

Thank you for your prompt attention to this matter.

Best regards,

Kyle Swanson