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July 5th Show

sabrina.f.stoner@gmail.com · landed in arizona@forknfilm.com

5 messages
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  • sabrina.f.stoner@gmail.comto "tempe@forknfilm.com" <tempe@forknfilm.com>Inbound
    6/29/2026, 7:25:00 PM

    July 5th Show

    Hello,

    I have two tickets to Sundays showing of Shrek. I have not received an email regarding the location and it is less than a week away. This is a rescheduled show from March and the same thing occurred last time. Please let me know as soon as possible the location. 

    Sabrina 
  • arizona@forknfilm.comto Sabrina Stoner <sabrina.f.stoner@gmail.com>Inbound
    7/2/2026, 12:25:05 AM

    Re: July 5th Show

    Hello Sabrina,

    Thank you for reaching out. Unfortunately, the July 

    On Mon, Jun 29, 2026 at 12:25 PM Sabrina Stoner <sabrina.f.stoner@gmail.com> wrote:
    Hello,

    I have two tickets to Sundays showing of Shrek. I have not received an email regarding the location and it is less than a week away. This is a rescheduled show from March and the same thing occurred last time. Please let me know as soon as possible the location. 

    Sabrina 
  • arizona@forknfilm.comto Sabrina Stoner <sabrina.f.stoner@gmail.com>Reply (operator)
    7/2/2026, 12:28:46 AM

    Re: July 5th Show

    Hello Sabrina,

    Thank you for reaching out. Unfortunately, the July 5th show has also been cancelled. An email with more details was sent to you on June 29th. 

    We completely understand how disappointing and frustrating this has been, and we are more than happy to issue a full refund of $409.98. At this time, we have been undergoing major operational changes which may cause delays in processing your refund. As soon as your refund is processed, we will provide an update and a copy of your refund receipt.

    If there is anything we can help you with in the meantime, please let us know.

    Warm regards,
    Sierra

    On Mon, Jun 29, 2026 at 12:25 PM Sabrina Stoner <sabrina.f.stoner@gmail.com> wrote:
    Hello,

    I have two tickets to Sundays showing of Shrek. I have not received an email regarding the location and it is less than a week away. This is a rescheduled show from March and the same thing occurred last time. Please let me know as soon as possible the location. 

    Sabrina 
    DeliveredOpenedClicked
  • sabrina.f.stoner@gmail.comto Fork Film <arizona@forknfilm.com>Inbound
    7/2/2026, 7:13:58 PM

    Re: July 5th Show

    Hello,

    Thank you for your response. Can you please provide me with a certain time frame I should expect my refund to be processed? 

    Thank you,

    Sabrina 

    On Wed, Jul 1, 2026 at 5:28 PM Fork Film <arizona@forknfilm.com> wrote:
    Hello Sabrina,

    Thank you for reaching out. Unfortunately, the July 5th show has also been cancelled. An email with more details was sent to you on June 29th. 

    We completely understand how disappointing and frustrating this has been, and we are more than happy to issue a full refund of $409.98. At this time, we have been undergoing major operational changes which may cause delays in processing your refund. As soon as your refund is processed, we will provide an update and a copy of your refund receipt.

    If there is anything we can help you with in the meantime, please let us know.

    Warm regards,
    Sierra

    On Mon, Jun 29, 2026 at 12:25 PM Sabrina Stoner <sabrina.f.stoner@gmail.com> wrote:
    Hello,

    I have two tickets to Sundays showing of Shrek. I have not received an email regarding the location and it is less than a week away. This is a rescheduled show from March and the same thing occurred last time. Please let me know as soon as possible the location. 

    Sabrina 
  • arizona@forknfilm.comto Sabrina Stoner <sabrina.f.stoner@gmail.com>Reply (operator)
    7/2/2026, 10:29:46 PM

    Re: July 5th Show

    Hi there,

    Unfortunately, at this time, we do not have an estimated timeframe for the refund, but please know that it remains a top priority for our team. Once your refund is processed, we will let you know.

    If you have any other questions or concerns, please let us know.

    Warm regards,
    Sierra

    On Thu, Jul 2, 2026 at 12:14 PM Sabrina Stoner <sabrina.f.stoner@gmail.com> wrote:
    Hello,

    Thank you for your response. Can you please provide me with a certain time frame I should expect my refund to be processed? 

    Thank you,

    Sabrina 

    On Wed, Jul 1, 2026 at 5:28 PM Fork Film <arizona@forknfilm.com> wrote:
    Hello Sabrina,

    Thank you for reaching out. Unfortunately, the July 5th show has also been cancelled. An email with more details was sent to you on June 29th. 

    We completely understand how disappointing and frustrating this has been, and we are more than happy to issue a full refund of $409.98. At this time, we have been undergoing major operational changes which may cause delays in processing your refund. As soon as your refund is processed, we will provide an update and a copy of your refund receipt.

    If there is anything we can help you with in the meantime, please let us know.

    Warm regards,
    Sierra

    On Mon, Jun 29, 2026 at 12:25 PM Sabrina Stoner <sabrina.f.stoner@gmail.com> wrote:
    Hello,

    I have two tickets to Sundays showing of Shrek. I have not received an email regarding the location and it is less than a week away. This is a rescheduled show from March and the same thing occurred last time. Please let me know as soon as possible the location. 

    Sabrina 
    DeliveredOpenedClicked

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