SuperTix

Hi,

I have now waited going on 3 months for a refund for my cancelled event. I have not gotten a refund or a response to the last 3 emails. I do not understand this at all. This is way too long to wait for a refund and/or a response. Is there anyone that can update me?

Trish Trenoweth 775-721-5918

On Sunday, May 31, 2026 at 12:44:28 AM PDT, tricia trenoweth <catperson2001@yahoo.com> wrote:

Hi,

I need my refund from the cancelled event. I am extremely disappointed with the amount of time this has taken.

I need a response to this email as soon as possible.

Thank you!

Trish Trenoweth 775-721-5918

On Saturday, May 16, 2026 at 05:13:17 PM PDT, tricia trenoweth <catperson2001@yahoo.com> wrote:

Hi Alex,

It has now been a month since our last communication and I do not have a refund. I need an update as that is a ridiculous amount of time to wait for a refund.

I look forward to an update this week.

Thanks!

Sent from Yahoo Mail for iPhone

On Thursday, April 16, 2026, 12:08 PM, Fork Film <losangeles@forknfilm.com> wrote:

Dear Trish,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. Please know we made this decision only after considering every possible option.

Regarding your question about Alice in Wonderland, we may add more dates for this show in the future. If you happen to see those scheduled and change your mind about attending, please let me know.

In the meantime, we completely understand your decision and are happy to accommodate your refund request. Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated. If you change your mind and would like to reschedule your tickets for another event instead, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Thu, Apr 16, 2026 at 7:58 AM tricia trenoweth <catperson2001@yahoo.com> wrote:

That is unfortunate I didn’t get the email the 1st time. I’m super sad this will be missed, will you do Alice in Wonderland again?

Can I please get a refund?

Trish Trenoweth 775-721-5918

On Wednesday, April 15, 2026 at 01:29:08 PM PDT, Fork Film <losangeles@forknfilm.com> wrote:

Hi Trish,

Yes, it is correct that the event has been canceled. We sent out an email regarding this last week, but I will go ahead and resend it to you now so you can follow the next steps outlined there.

Best regards,

Alex

On Tue, Apr 14, 2026 at 4:19 PM Trish Trenoweth <catperson2001@yahoo.com> wrote:
I just got a text that you canceled my upcoming event. It said that you sent an email that I have not received. I did check my regular and spam. I have trip planned to the area for this event. It is beyond disappointing to find this out late Tuesday afternoon for a Saturday show.

Is this correct that it is cancelled?
Sent from my iPhone

Admin Panel

Re: Cancelled event - need info ASAP

Reply