SuperTix

To whom it may concern,

Thank you for reaching out with this additional information. While this is highly upsetting, I wanted to check in and see when I can expect a refund as it has been nearly a month since I received this notice.

Kindly,

Daiah Williams, M.P.A.

Communications & Digital Advisor | MI House Democratic Communications

Communications Director | WSU ICMA

From: Fork n' Film <hello@mail.forknfilm.com>
Sent: Wednesday, 10 June 2026 14:31:19
To: Daiah Williams <daiahw@wayne.edu>
Subject: We are so sorry: your Shrek on Friday, June 26, 2026 has been cancelled

[EXTERNAL]

Hi Daiah,

We are so sorry. Shrek on Friday, June 26, 2026 at 6:30 PM in Detroit has been cancelled, and we know that is genuinely disappointing, especially if you had plans built around the night.

We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this event successfully.

All customers are owed a full refund. Because of the current volume of outstanding refunds and internal restructuring, refunds will take time to process. We understand this is frustrating, and we are actively working through each reservation as quickly as possible. Refund confirmations will be sent in the order reservations are processed.

We sincerely apologize and appreciate your patience as we work through this challenging period.

-Fork n’ Film Team

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Re: We are so sorry: your Shrek on Friday, June 26, 2026 has been cancelled

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