Refund

Hi John,

Thank you for reaching out, and we sincerely apologize for the delay and lack of communication regarding your refund. We completely understand your frustration, especially since your June 14th event was cancelled just a few days before the scheduled date and you have been waiting for your refund ever since.

We’ve recently transitioned to a new customer support system, and unfortunately, that transition has caused delays as we work through our existing customer inquiries and refund requests. We’re very sorry that you haven’t received an update sooner and completely understand how frustrating it is to be left waiting without clear communication.

I’m checking on your refund with our team now and will follow up as soon as I have an update on its status. We truly appreciate your patience and understanding while we work to get this resolved.

Again, we sincerely apologize for the inconvenience and the extended wait.

Warmest regards,
The Fork n’ Film Team

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From: John from Guam <jchisato7@gmail.com>
Sent: Monday, July 27, 2026 1:51 PM
To: Fork n Film <info@forknfilm.com>
Subject: Re: Refund

 

What kind of help email is this bullshit I’ve fckn emailed about my refund and no response 

Jchisato

On Fri, Jul 24, 2026 at 1:57 PM John from Guam <jchisato7@gmail.com> wrote:

Still haven’t received the refund 

Jchisato

On Wed, Jul 1, 2026 at 10:58 AM John from Guam <jchisato7@gmail.com> wrote:

This was canceled 2 or 3 days before the event by you guys . I haven’t gotten my refund or any updates on when I’m getting my refund . Order number in on the picture  . This was for june 14 2026 . It’s almost a month and I haven’t heard anything or gotten my money back 

Sent from my iPhone

Hello John,

Thank you for reaching out. We understand how important your refund is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

We sincerely appreciate your patience, understanding, and continued kindness while we resolve this for you.

 
Warmest regards,
The Fork n’ Film Team

On Wed, Sep 9, 2026 at 10:11 AM John from Guam <jchisato7@gmail.com> wrote:

Any update on this?

Jchisato

On Thu, Aug 20, 2026 at 11:59 AM Fork n Film <info@forknfilm.com> wrote:

Hi John,

Thank you for reaching out, and we sincerely apologize for the delay and lack of communication regarding your refund. We completely understand your frustration, especially since your June 14th event was cancelled just a few days before the scheduled date and you have been waiting for your refund ever since.

We’ve recently transitioned to a new customer support system, and unfortunately, that transition has caused delays as we work through our existing customer inquiries and refund requests. We’re very sorry that you haven’t received an update sooner and completely understand how frustrating it is to be left waiting without clear communication.

I’m checking on your refund with our team now and will follow up as soon as I have an update on its status. We truly appreciate your patience and understanding while we work to get this resolved.

Again, we sincerely apologize for the inconvenience and the extended wait.

Warmest regards,
The Fork n’ Film Team

---

From: John from Guam <jchisato7@gmail.com>
Sent: Monday, July 27, 2026 1:51 PM
To: Fork n Film <info@forknfilm.com>
Subject: Re: Refund

 

What kind of help email is this bullshit I’ve fckn emailed about my refund and no response 

Jchisato

On Fri, Jul 24, 2026 at 1:57 PM John from Guam <jchisato7@gmail.com> wrote:

Still haven’t received the refund 

Jchisato

On Wed, Jul 1, 2026 at 10:58 AM John from Guam <jchisato7@gmail.com> wrote:

This was canceled 2 or 3 days before the event by you guys . I haven’t gotten my refund or any updates on when I’m getting my refund . Order number in on the picture  . This was for june 14 2026 . It’s almost a month and I haven’t heard anything or gotten my money back 

Sent from my iPhone

Any update on my refund? It’s ridiculous to hold the refund for 4 months 

Jchisato

On Fri, Sep 11, 2026 at 10:26 AM Fork n' Film <info@forknfilm.com> wrote:

Hello John,

Thank you for reaching out. We understand how important your refund is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

We sincerely appreciate your patience, understanding, and continued kindness while we resolve this for you.

 
Warmest regards,
The Fork n’ Film Team

On Wed, Sep 9, 2026 at 10:11 AM John from Guam <jchisato7@gmail.com> wrote:

Any update on this?

Jchisato

On Thu, Aug 20, 2026 at 11:59 AM Fork n Film <info@forknfilm.com> wrote:

Hi John,

Thank you for reaching out, and we sincerely apologize for the delay and lack of communication regarding your refund. We completely understand your frustration, especially since your June 14th event was cancelled just a few days before the scheduled date and you have been waiting for your refund ever since.

We’ve recently transitioned to a new customer support system, and unfortunately, that transition has caused delays as we work through our existing customer inquiries and refund requests. We’re very sorry that you haven’t received an update sooner and completely understand how frustrating it is to be left waiting without clear communication.

I’m checking on your refund with our team now and will follow up as soon as I have an update on its status. We truly appreciate your patience and understanding while we work to get this resolved.

Again, we sincerely apologize for the inconvenience and the extended wait.

Warmest regards,
The Fork n’ Film Team

---

From: John from Guam <jchisato7@gmail.com>
Sent: Monday, July 27, 2026 1:51 PM
To: Fork n Film <info@forknfilm.com>
Subject: Re: Refund

 

What kind of help email is this bullshit I’ve fckn emailed about my refund and no response 

Jchisato

On Fri, Jul 24, 2026 at 1:57 PM John from Guam <jchisato7@gmail.com> wrote:

Still haven’t received the refund 

Jchisato

On Wed, Jul 1, 2026 at 10:58 AM John from Guam <jchisato7@gmail.com> wrote:

This was canceled 2 or 3 days before the event by you guys . I haven’t gotten my refund or any updates on when I’m getting my refund . Order number in on the picture  . This was for june 14 2026 . It’s almost a month and I haven’t heard anything or gotten my money back 

Sent from my iPhone

Update on the refund???????

Jchisato

On Mon, Sep 21, 2026 at 9:20 AM John from Guam <jchisato7@gmail.com> wrote:

Any update on my refund? It’s ridiculous to hold the refund for 4 months 

Jchisato

On Fri, Sep 11, 2026 at 10:26 AM Fork n' Film <info@forknfilm.com> wrote:

Hello John,

Thank you for reaching out. We understand how important your refund is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

We sincerely appreciate your patience, understanding, and continued kindness while we resolve this for you.

 
Warmest regards,
The Fork n’ Film Team

On Wed, Sep 9, 2026 at 10:11 AM John from Guam <jchisato7@gmail.com> wrote:

Any update on this?

Jchisato

On Thu, Aug 20, 2026 at 11:59 AM Fork n Film <info@forknfilm.com> wrote:

Hi John,

Thank you for reaching out, and we sincerely apologize for the delay and lack of communication regarding your refund. We completely understand your frustration, especially since your June 14th event was cancelled just a few days before the scheduled date and you have been waiting for your refund ever since.

We’ve recently transitioned to a new customer support system, and unfortunately, that transition has caused delays as we work through our existing customer inquiries and refund requests. We’re very sorry that you haven’t received an update sooner and completely understand how frustrating it is to be left waiting without clear communication.

I’m checking on your refund with our team now and will follow up as soon as I have an update on its status. We truly appreciate your patience and understanding while we work to get this resolved.

Again, we sincerely apologize for the inconvenience and the extended wait.

Warmest regards,
The Fork n’ Film Team

---

From: John from Guam <jchisato7@gmail.com>
Sent: Monday, July 27, 2026 1:51 PM
To: Fork n Film <info@forknfilm.com>
Subject: Re: Refund

 

What kind of help email is this bullshit I’ve fckn emailed about my refund and no response 

Jchisato

On Fri, Jul 24, 2026 at 1:57 PM John from Guam <jchisato7@gmail.com> wrote:

Still haven’t received the refund 

Jchisato

On Wed, Jul 1, 2026 at 10:58 AM John from Guam <jchisato7@gmail.com> wrote:

This was canceled 2 or 3 days before the event by you guys . I haven’t gotten my refund or any updates on when I’m getting my refund . Order number in on the picture  . This was for june 14 2026 . It’s almost a month and I haven’t heard anything or gotten my money back 

Sent from my iPhone