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Re: Important Update: Your Fork n' Film Event Date Has Changed

s.k.t@cox.net · landed in info@forknfilm.com

5 messages
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Assigned:
  • s.k.t@cox.netto n Film Fork <info@forknfilm.com>Inbound
    9/4/2026, 8:49:26 PM

    Re: Important Update: Your Fork n' Film Event Date Has Changed

    Hello,

    Please provide a refund. If I do not hear back I will have my bank open an investigation 

    Thank you,
    Sarah
    Sarah Theiss



    On Sep 1, 2026, at 9:02 AM, Sarah Theiss <s.k.t@cox.net> wrote:

    
    Can you please provide details on what is taking so long? It has been two months and it shouldn’t take that long to process a refund. 

    Sarah Theiss



    On Aug 26, 2026, at 9:39 AM, Sarah Theiss <s.k.t@cox.net> wrote:

    Can you please provide details on what is taking so long? It has been over a month and it shouldn’t take that long to process a refund. 

    Sarah Theiss



    On Aug 21, 2026, at 12:32 PM, Fork n Film <info@forknfilm.com> wrote:

    
    Hello Sarah,

    Thank you for reaching out. We’re happy to provide an update regarding your refund.

    Your refund request has been received and is currently being processed by our team. Refunds are taking a little longer than usual at the moment, and we sincerely apologize for the delay.

    While we’re unable to provide an exact processing date, we’ll be sure to contact you as soon as your refund has been finalized and provide confirmation for your records.

    We truly appreciate your patience and understanding. Please don’t hesitate to reach out if you have any questions in the meantime.

    Warmly,
    The Fork n’ Film Team
    From: Sarah Theiss <s.k.t@cox.net>
    Sent: Monday, August 17, 2026 8:13 AM
    To: Fork n Film <info@forknfilm.com>
    Subject: Re: Important Update: Your Fork n' Film Event Date Has Changed
     
    Hello,

    Following up here? Can you please provide an update?

    Thanks,
    Sarah
    Sarah Theiss



    On Aug 13, 2026, at 7:38 AM, Sarah Theiss <s.k.t@cox.net> wrote:

    Hello,

    Please send the refund 

    Thank you,
    Sarah 
    Sarah Theiss



    On Aug 5, 2026, at 12:03 PM, Fork n Film <info@forknfilm.com> wrote:

    
    Hello Sarah,

    Thank you for checking in, and we sincerely apologize that you're still waiting for your refund.

    We want to assure you that your refund request is still in progress. While we don't have a specific timeframe to share just yet, your request has not been forgotten. Our team is continuing to work to get this completed, and we'll send you a confirmation email along with your refund receipt as soon as the refund has been finalized.

    We truly appreciate your continued patience and understanding, and we're very sorry for the delay.

    If you have any additional questions in the meantime, please don't hesitate to reply to this email. We're always happy to help.

    Warmly,
    The Fork n' Film Team
    From: Sarah Theiss <s.k.t@cox.net>
    Sent: Tuesday, August 4, 2026 6:44 AM
    To: Fork n Film <info@forknfilm.com>
    Cc: Film Fork <losangeles@forknfilm.com>
    Subject: Re: Important Update: Your Fork n' Film Event Date Has Changed
     
    Hello,

    Following up on the refund 

    Thank you,
    Sarah
    Sarah Theiss



    On Jul 15, 2026, at 11:23 AM, Fork n Film <info@forknfilm.com> wrote:

    
    Hi Sarah,

    Thanks so much for your response. We want to apologize for delay in communication. We have been experiencing technical difficulties with our email system. We're sorry for any inconvenience.

    We understand that the show on July 17th at 6:30PM does not work for you and we've removed you from the guest list. We're happy to accommodate your refund request. 

    Please note that refunds are currently taking longer than usual to process. We truly appreciate your patience and understanding while our team works to get this completed for you. Once your refund has been finalized, we'll send you a confirmation email along with your refund receipt.

    If you have any questions in the meantime, please don't hesitate to reach out. We're always happy to help.

    Warmly,
    The Fork n' Film Team
    From: Sarah Theiss <s.k.t@cox.net>
    Sent: Wednesday, July 15, 2026 8:48 AM
    To: Film Fork <losangeles@forknfilm.com>; Fork n Film <info@forknfilm.com>
    Subject: Re: Important Update: Your Fork n' Film Event Date Has Changed
     
    Following up - can I please get a response? 

    Sarah Theiss



    On Jul 14, 2026, at 11:29 AM, Sarah Theiss <s.k.t@cox.net> wrote:

    Hello,

    Following up on the below


    Sarah Theiss



    On Jul 8, 2026, at 3:29 PM, Sarah Theiss <s.k.t@cox.net> wrote:

    Hello,

    This date does not work for me, can I please receive a refund?

    Thanks,
    Sarah



    On Jun 18, 2026, at 3:11 PM, Fork Film <losangeles@forknfilm.com> wrote:

    
    Hi Sarah,

    We're reaching out to share an important update regarding your upcoming Fork n' Film reservation. Unfortunately, due to a scheduling adjustment, we can no longer host the event on July 18th at 1:30 PM. We sincerely apologize for any inconvenience this may cause.

    To ensure you can still enjoy the experience that same weekend, we've already rebooked your reservation for the next available show.

    Please note that your event has been moved to Friday, July 17th at 6:30 PM. Your reservation has been automatically transferred to the new event date and time, and no further action is required on your part.

    Thank you for your understanding and flexibility. We look forward to welcoming you and providing a memorable experience.

    Please reply to this email at your earliest convenience to confirm that you received this update and will be attending the new showtime.

    If this date does not work for you, or if you have any questions or concerns, please don't hesitate to reach out. We're always happy to help.

    We look forward to seeing you soon!

    Warm regards,
    The Fork n' Film Team
  • info@forknfilm.comto Sarah Theiss <s.k.t@cox.net>Reply (operator)
    9/4/2026, 8:59:40 PM

    Re: Important Update: Your Fork n' Film Event Date Has Changed

    Hello Sarah,

    Thank you for your response. We are very sorry for the cancellation and the frustration it has caused. We understand your request. At this time, we're unable to expedite individual refund requests. Refunds are being processed in the order they were received, and we will continue working through the outstanding requests as quickly as possible. We understand your concern and apologize for the delay.

    If you choose to initiate a dispute through your bank, please know that we will not contest the dispute. In that case, the refund and updates will be handled directly through your financial institution.  

    We hope to resolve this for you soon and appreciate your patience. 

    Warmest Regards,
    The Fork n' Film Team

    On Fri, Sep 4, 2026 at 1:49 PM Sarah Theiss <s.k.t@cox.net> wrote:
    Hello,

    Please provide a refund. If I do not hear back I will have my bank open an investigation 

    Thank you,
    Sarah
    Sarah Theiss



    On Sep 1, 2026, at 9:02 AM, Sarah Theiss <s.k.t@cox.net> wrote:

    
    Can you please provide details on what is taking so long? It has been two months and it shouldn’t take that long to process a refund. 

    Sarah Theiss



    On Aug 26, 2026, at 9:39 AM, Sarah Theiss <s.k.t@cox.net> wrote:

    Can you please provide details on what is taking so long? It has been over a month and it shouldn’t take that long to process a refund. 

    Sarah Theiss



    On Aug 21, 2026, at 12:32 PM, Fork n Film <info@forknfilm.com> wrote:

    
    Hello Sarah,

    Thank you for reaching out. We’re happy to provide an update regarding your refund.

    Your refund request has been received and is currently being processed by our team. Refunds are taking a little longer than usual at the moment, and we sincerely apologize for the delay.

    While we’re unable to provide an exact processing date, we’ll be sure to contact you as soon as your refund has been finalized and provide confirmation for your records.

    We truly appreciate your patience and understanding. Please don’t hesitate to reach out if you have any questions in the meantime.

    Warmly,
    The Fork n’ Film Team
    From: Sarah Theiss <s.k.t@cox.net>
    Sent: Monday, August 17, 2026 8:13 AM
    To: Fork n Film <info@forknfilm.com>
    Subject: Re: Important Update: Your Fork n' Film Event Date Has Changed
     
    Hello,

    Following up here? Can you please provide an update?

    Thanks,
    Sarah
    Sarah Theiss



    On Aug 13, 2026, at 7:38 AM, Sarah Theiss <s.k.t@cox.net> wrote:

    Hello,

    Please send the refund 

    Thank you,
    Sarah 
    Sarah Theiss



    On Aug 5, 2026, at 12:03 PM, Fork n Film <info@forknfilm.com> wrote:

    
    Hello Sarah,

    Thank you for checking in, and we sincerely apologize that you're still waiting for your refund.

    We want to assure you that your refund request is still in progress. While we don't have a specific timeframe to share just yet, your request has not been forgotten. Our team is continuing to work to get this completed, and we'll send you a confirmation email along with your refund receipt as soon as the refund has been finalized.

    We truly appreciate your continued patience and understanding, and we're very sorry for the delay.

    If you have any additional questions in the meantime, please don't hesitate to reply to this email. We're always happy to help.

    Warmly,
    The Fork n' Film Team
    From: Sarah Theiss <s.k.t@cox.net>
    Sent: Tuesday, August 4, 2026 6:44 AM
    To: Fork n Film <info@forknfilm.com>
    Cc: Film Fork <losangeles@forknfilm.com>
    Subject: Re: Important Update: Your Fork n' Film Event Date Has Changed
     
    Hello,

    Following up on the refund 

    Thank you,
    Sarah
    Sarah Theiss



    On Jul 15, 2026, at 11:23 AM, Fork n Film <info@forknfilm.com> wrote:

    
    Hi Sarah,

    Thanks so much for your response. We want to apologize for delay in communication. We have been experiencing technical difficulties with our email system. We're sorry for any inconvenience.

    We understand that the show on July 17th at 6:30PM does not work for you and we've removed you from the guest list. We're happy to accommodate your refund request. 

    Please note that refunds are currently taking longer than usual to process. We truly appreciate your patience and understanding while our team works to get this completed for you. Once your refund has been finalized, we'll send you a confirmation email along with your refund receipt.

    If you have any questions in the meantime, please don't hesitate to reach out. We're always happy to help.

    Warmly,
    The Fork n' Film Team
    From: Sarah Theiss <s.k.t@cox.net>
    Sent: Wednesday, July 15, 2026 8:48 AM
    To: Film Fork <losangeles@forknfilm.com>; Fork n Film <info@forknfilm.com>
    Subject: Re: Important Update: Your Fork n' Film Event Date Has Changed
     
    Following up - can I please get a response? 

    Sarah Theiss



    On Jul 14, 2026, at 11:29 AM, Sarah Theiss <s.k.t@cox.net> wrote:

    Hello,

    Following up on the below


    Sarah Theiss



    On Jul 8, 2026, at 3:29 PM, Sarah Theiss <s.k.t@cox.net> wrote:

    Hello,

    This date does not work for me, can I please receive a refund?

    Thanks,
    Sarah



    On Jun 18, 2026, at 3:11 PM, Fork Film <losangeles@forknfilm.com> wrote:

    
    Hi Sarah,

    We're reaching out to share an important update regarding your upcoming Fork n' Film reservation. Unfortunately, due to a scheduling adjustment, we can no longer host the event on July 18th at 1:30 PM. We sincerely apologize for any inconvenience this may cause.

    To ensure you can still enjoy the experience that same weekend, we've already rebooked your reservation for the next available show.

    Please note that your event has been moved to Friday, July 17th at 6:30 PM. Your reservation has been automatically transferred to the new event date and time, and no further action is required on your part.

    Thank you for your understanding and flexibility. We look forward to welcoming you and providing a memorable experience.

    Please reply to this email at your earliest convenience to confirm that you received this update and will be attending the new showtime.

    If this date does not work for you, or if you have any questions or concerns, please don't hesitate to reach out. We're always happy to help.

    We look forward to seeing you soon!

    Warm regards,
    The Fork n' Film Team
    DeliveredOpenedClicked
  • s.k.t@cox.netto "n' Film Fork" <info@forknfilm.com>Inbound
    9/29/2026, 4:50:18 PM

    Re: Important Update: Your Fork n' Film Event Date Has Changed

    Hello,

    How much longer until I receive my refund? It has been three months… where am I at on the refund list? 


    Sarah Theiss



    On Sep 4, 2026, at 2:00 PM, Fork n' Film <info@forknfilm.com> wrote:

    
    Hello Sarah,

    Thank you for your response. We are very sorry for the cancellation and the frustration it has caused. We understand your request. At this time, we're unable to expedite individual refund requests. Refunds are being processed in the order they were received, and we will continue working through the outstanding requests as quickly as possible. We understand your concern and apologize for the delay.

    If you choose to initiate a dispute through your bank, please know that we will not contest the dispute. In that case, the refund and updates will be handled directly through your financial institution.  

    We hope to resolve this for you soon and appreciate your patience. 

    Warmest Regards,
    The Fork n' Film Team

    On Fri, Sep 4, 2026 at 1:49 PM Sarah Theiss <s.k.t@cox.net> wrote:
    Hello,

    Please provide a refund. If I do not hear back I will have my bank open an investigation 

    Thank you,
    Sarah
    Sarah Theiss



    On Sep 1, 2026, at 9:02 AM, Sarah Theiss <s.k.t@cox.net> wrote:

    
    Can you please provide details on what is taking so long? It has been two months and it shouldn’t take that long to process a refund. 

    Sarah Theiss



    On Aug 26, 2026, at 9:39 AM, Sarah Theiss <s.k.t@cox.net> wrote:

    Can you please provide details on what is taking so long? It has been over a month and it shouldn’t take that long to process a refund. 

    Sarah Theiss



    On Aug 21, 2026, at 12:32 PM, Fork n Film <info@forknfilm.com> wrote:

    
    Hello Sarah,

    Thank you for reaching out. We’re happy to provide an update regarding your refund.

    Your refund request has been received and is currently being processed by our team. Refunds are taking a little longer than usual at the moment, and we sincerely apologize for the delay.

    While we’re unable to provide an exact processing date, we’ll be sure to contact you as soon as your refund has been finalized and provide confirmation for your records.

    We truly appreciate your patience and understanding. Please don’t hesitate to reach out if you have any questions in the meantime.

    Warmly,
    The Fork n’ Film Team
    From: Sarah Theiss <s.k.t@cox.net>
    Sent: Monday, August 17, 2026 8:13 AM
    To: Fork n Film <info@forknfilm.com>
    Subject: Re: Important Update: Your Fork n' Film Event Date Has Changed
     
    Hello,

    Following up here? Can you please provide an update?

    Thanks,
    Sarah
    Sarah Theiss



    On Aug 13, 2026, at 7:38 AM, Sarah Theiss <s.k.t@cox.net> wrote:

    Hello,

    Please send the refund 

    Thank you,
    Sarah 
    Sarah Theiss



    On Aug 5, 2026, at 12:03 PM, Fork n Film <info@forknfilm.com> wrote:

    
    Hello Sarah,

    Thank you for checking in, and we sincerely apologize that you're still waiting for your refund.

    We want to assure you that your refund request is still in progress. While we don't have a specific timeframe to share just yet, your request has not been forgotten. Our team is continuing to work to get this completed, and we'll send you a confirmation email along with your refund receipt as soon as the refund has been finalized.

    We truly appreciate your continued patience and understanding, and we're very sorry for the delay.

    If you have any additional questions in the meantime, please don't hesitate to reply to this email. We're always happy to help.

    Warmly,
    The Fork n' Film Team
    From: Sarah Theiss <s.k.t@cox.net>
    Sent: Tuesday, August 4, 2026 6:44 AM
    To: Fork n Film <info@forknfilm.com>
    Cc: Film Fork <losangeles@forknfilm.com>
    Subject: Re: Important Update: Your Fork n' Film Event Date Has Changed
     
    Hello,

    Following up on the refund 

    Thank you,
    Sarah
    Sarah Theiss



    On Jul 15, 2026, at 11:23 AM, Fork n Film <info@forknfilm.com> wrote:

    
    Hi Sarah,

    Thanks so much for your response. We want to apologize for delay in communication. We have been experiencing technical difficulties with our email system. We're sorry for any inconvenience.

    We understand that the show on July 17th at 6:30PM does not work for you and we've removed you from the guest list. We're happy to accommodate your refund request. 

    Please note that refunds are currently taking longer than usual to process. We truly appreciate your patience and understanding while our team works to get this completed for you. Once your refund has been finalized, we'll send you a confirmation email along with your refund receipt.

    If you have any questions in the meantime, please don't hesitate to reach out. We're always happy to help.

    Warmly,
    The Fork n' Film Team
    From: Sarah Theiss <s.k.t@cox.net>
    Sent: Wednesday, July 15, 2026 8:48 AM
    To: Film Fork <losangeles@forknfilm.com>; Fork n Film <info@forknfilm.com>
    Subject: Re: Important Update: Your Fork n' Film Event Date Has Changed
     
    Following up - can I please get a response? 

    Sarah Theiss



    On Jul 14, 2026, at 11:29 AM, Sarah Theiss <s.k.t@cox.net> wrote:

    Hello,

    Following up on the below


    Sarah Theiss



    On Jul 8, 2026, at 3:29 PM, Sarah Theiss <s.k.t@cox.net> wrote:

    Hello,

    This date does not work for me, can I please receive a refund?

    Thanks,
    Sarah



    On Jun 18, 2026, at 3:11 PM, Fork Film <losangeles@forknfilm.com> wrote:

    
    Hi Sarah,

    We're reaching out to share an important update regarding your upcoming Fork n' Film reservation. Unfortunately, due to a scheduling adjustment, we can no longer host the event on July 18th at 1:30 PM. We sincerely apologize for any inconvenience this may cause.

    To ensure you can still enjoy the experience that same weekend, we've already rebooked your reservation for the next available show.

    Please note that your event has been moved to Friday, July 17th at 6:30 PM. Your reservation has been automatically transferred to the new event date and time, and no further action is required on your part.

    Thank you for your understanding and flexibility. We look forward to welcoming you and providing a memorable experience.

    Please reply to this email at your earliest convenience to confirm that you received this update and will be attending the new showtime.

    If this date does not work for you, or if you have any questions or concerns, please don't hesitate to reach out. We're always happy to help.

    We look forward to seeing you soon!

    Warm regards,
    The Fork n' Film Team
  • info@forknfilm.comto Sarah Theiss <s.k.t@cox.net>Inbound
    10/1/2026, 6:34:56 PM

    Re: Important Update: Your Fork n' Film Event Date Has Changed

    Hello Sarah,

    Thank you for checking in regarding your refund. We understand how important receiving your refund is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

    We know some guests have been waiting longer than expected, and we truly appreciate your continued patience. While we’re unable to provide a specific timeline at this time, we also want to be transparent and avoid giving a timeframe that we cannot confidently guarantee. Your refund is still being processed, and we’ll be in touch as soon as it has been finalized.

    Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

    We sincerely appreciate your patience, understanding, and continued kindness while we work to complete these requests.
     
    Warmest regards,
    The Fork n’ Film Team

    On Tue, Sep 29, 2026 at 9:50 AM Sarah Theiss <s.k.t@cox.net> wrote:
    Hello,

    How much longer until I receive my refund? It has been three months… where am I at on the refund list? 


    Sarah Theiss



    On Sep 4, 2026, at 2:00 PM, Fork n' Film <info@forknfilm.com> wrote:

    
    Hello Sarah,

    Thank you for your response. We are very sorry for the cancellation and the frustration it has caused. We understand your request. At this time, we're unable to expedite individual refund requests. Refunds are being processed in the order they were received, and we will continue working through the outstanding requests as quickly as possible. We understand your concern and apologize for the delay.

    If you choose to initiate a dispute through your bank, please know that we will not contest the dispute. In that case, the refund and updates will be handled directly through your financial institution.  

    We hope to resolve this for you soon and appreciate your patience. 

    Warmest Regards,
    The Fork n' Film Team

    On Fri, Sep 4, 2026 at 1:49 PM Sarah Theiss <s.k.t@cox.net> wrote:
    Hello,

    Please provide a refund. If I do not hear back I will have my bank open an investigation 

    Thank you,
    Sarah
    Sarah Theiss



    On Sep 1, 2026, at 9:02 AM, Sarah Theiss <s.k.t@cox.net> wrote:

    
    Can you please provide details on what is taking so long? It has been two months and it shouldn’t take that long to process a refund. 

    Sarah Theiss



    On Aug 26, 2026, at 9:39 AM, Sarah Theiss <s.k.t@cox.net> wrote:

    Can you please provide details on what is taking so long? It has been over a month and it shouldn’t take that long to process a refund. 

    Sarah Theiss



    On Aug 21, 2026, at 12:32 PM, Fork n Film <info@forknfilm.com> wrote:

    
    Hello Sarah,

    Thank you for reaching out. We’re happy to provide an update regarding your refund.

    Your refund request has been received and is currently being processed by our team. Refunds are taking a little longer than usual at the moment, and we sincerely apologize for the delay.

    While we’re unable to provide an exact processing date, we’ll be sure to contact you as soon as your refund has been finalized and provide confirmation for your records.

    We truly appreciate your patience and understanding. Please don’t hesitate to reach out if you have any questions in the meantime.

    Warmly,
    The Fork n’ Film Team
    From: Sarah Theiss <s.k.t@cox.net>
    Sent: Monday, August 17, 2026 8:13 AM
    To: Fork n Film <info@forknfilm.com>
    Subject: Re: Important Update: Your Fork n' Film Event Date Has Changed
     
    Hello,

    Following up here? Can you please provide an update?

    Thanks,
    Sarah
    Sarah Theiss



    On Aug 13, 2026, at 7:38 AM, Sarah Theiss <s.k.t@cox.net> wrote:

    Hello,

    Please send the refund 

    Thank you,
    Sarah 
    Sarah Theiss



    On Aug 5, 2026, at 12:03 PM, Fork n Film <info@forknfilm.com> wrote:

    
    Hello Sarah,

    Thank you for checking in, and we sincerely apologize that you're still waiting for your refund.

    We want to assure you that your refund request is still in progress. While we don't have a specific timeframe to share just yet, your request has not been forgotten. Our team is continuing to work to get this completed, and we'll send you a confirmation email along with your refund receipt as soon as the refund has been finalized.

    We truly appreciate your continued patience and understanding, and we're very sorry for the delay.

    If you have any additional questions in the meantime, please don't hesitate to reply to this email. We're always happy to help.

    Warmly,
    The Fork n' Film Team
    From: Sarah Theiss <s.k.t@cox.net>
    Sent: Tuesday, August 4, 2026 6:44 AM
    To: Fork n Film <info@forknfilm.com>
    Cc: Film Fork <losangeles@forknfilm.com>
    Subject: Re: Important Update: Your Fork n' Film Event Date Has Changed
     
    Hello,

    Following up on the refund 

    Thank you,
    Sarah
    Sarah Theiss



    On Jul 15, 2026, at 11:23 AM, Fork n Film <info@forknfilm.com> wrote:

    
    Hi Sarah,

    Thanks so much for your response. We want to apologize for delay in communication. We have been experiencing technical difficulties with our email system. We're sorry for any inconvenience.

    We understand that the show on July 17th at 6:30PM does not work for you and we've removed you from the guest list. We're happy to accommodate your refund request. 

    Please note that refunds are currently taking longer than usual to process. We truly appreciate your patience and understanding while our team works to get this completed for you. Once your refund has been finalized, we'll send you a confirmation email along with your refund receipt.

    If you have any questions in the meantime, please don't hesitate to reach out. We're always happy to help.

    Warmly,
    The Fork n' Film Team
    From: Sarah Theiss <s.k.t@cox.net>
    Sent: Wednesday, July 15, 2026 8:48 AM
    To: Film Fork <losangeles@forknfilm.com>; Fork n Film <info@forknfilm.com>
    Subject: Re: Important Update: Your Fork n' Film Event Date Has Changed
     
    Following up - can I please get a response? 

    Sarah Theiss



    On Jul 14, 2026, at 11:29 AM, Sarah Theiss <s.k.t@cox.net> wrote:

    Hello,

    Following up on the below


    Sarah Theiss



    On Jul 8, 2026, at 3:29 PM, Sarah Theiss <s.k.t@cox.net> wrote:

    Hello,

    This date does not work for me, can I please receive a refund?

    Thanks,
    Sarah



    On Jun 18, 2026, at 3:11 PM, Fork Film <losangeles@forknfilm.com> wrote:

    
    Hi Sarah,

    We're reaching out to share an important update regarding your upcoming Fork n' Film reservation. Unfortunately, due to a scheduling adjustment, we can no longer host the event on July 18th at 1:30 PM. We sincerely apologize for any inconvenience this may cause.

    To ensure you can still enjoy the experience that same weekend, we've already rebooked your reservation for the next available show.

    Please note that your event has been moved to Friday, July 17th at 6:30 PM. Your reservation has been automatically transferred to the new event date and time, and no further action is required on your part.

    Thank you for your understanding and flexibility. We look forward to welcoming you and providing a memorable experience.

    Please reply to this email at your earliest convenience to confirm that you received this update and will be attending the new showtime.

    If this date does not work for you, or if you have any questions or concerns, please don't hesitate to reach out. We're always happy to help.

    We look forward to seeing you soon!

    Warm regards,
    The Fork n' Film Team
  • info@forknfilm.comto Sarah Theiss <s.k.t@cox.net>Reply (operator)
    10/1/2026, 6:36:47 PM

    Re: Important Update: Your Fork n' Film Event Date Has Changed

    Hello Sarah,

    Thank you for checking in regarding your refund. We understand how important receiving your refund is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

    We know some guests have been waiting longer than expected, and we truly appreciate your continued patience. While we’re unable to provide a specific timeline at this time, we also want to be transparent and avoid giving a timeframe that we cannot confidently guarantee. Your refund is still being processed, and we’ll be in touch as soon as it has been finalized.

    Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

    We sincerely appreciate your patience, understanding, and continued kindness while we work to complete these requests.
     
    Warmest regards,
    The Fork n’ Film Team

    On Tue, Sep 29, 2026 at 9:50 AM Sarah Theiss <s.k.t@cox.net> wrote:
    Hello,

    How much longer until I receive my refund? It has been three months… where am I at on the refund list? 


    Sarah Theiss



    On Sep 4, 2026, at 2:00 PM, Fork n' Film <info@forknfilm.com> wrote:

    
    Hello Sarah,

    Thank you for your response. We are very sorry for the cancellation and the frustration it has caused. We understand your request. At this time, we're unable to expedite individual refund requests. Refunds are being processed in the order they were received, and we will continue working through the outstanding requests as quickly as possible. We understand your concern and apologize for the delay.

    If you choose to initiate a dispute through your bank, please know that we will not contest the dispute. In that case, the refund and updates will be handled directly through your financial institution.  

    We hope to resolve this for you soon and appreciate your patience. 

    Warmest Regards,
    The Fork n' Film Team

    On Fri, Sep 4, 2026 at 1:49 PM Sarah Theiss <s.k.t@cox.net> wrote:
    Hello,

    Please provide a refund. If I do not hear back I will have my bank open an investigation 

    Thank you,
    Sarah
    Sarah Theiss



    On Sep 1, 2026, at 9:02 AM, Sarah Theiss <s.k.t@cox.net> wrote:

    
    Can you please provide details on what is taking so long? It has been two months and it shouldn’t take that long to process a refund. 

    Sarah Theiss



    On Aug 26, 2026, at 9:39 AM, Sarah Theiss <s.k.t@cox.net> wrote:

    Can you please provide details on what is taking so long? It has been over a month and it shouldn’t take that long to process a refund. 

    Sarah Theiss



    On Aug 21, 2026, at 12:32 PM, Fork n Film <info@forknfilm.com> wrote:

    
    Hello Sarah,

    Thank you for reaching out. We’re happy to provide an update regarding your refund.

    Your refund request has been received and is currently being processed by our team. Refunds are taking a little longer than usual at the moment, and we sincerely apologize for the delay.

    While we’re unable to provide an exact processing date, we’ll be sure to contact you as soon as your refund has been finalized and provide confirmation for your records.

    We truly appreciate your patience and understanding. Please don’t hesitate to reach out if you have any questions in the meantime.

    Warmly,
    The Fork n’ Film Team
    From: Sarah Theiss <s.k.t@cox.net>
    Sent: Monday, August 17, 2026 8:13 AM
    To: Fork n Film <info@forknfilm.com>
    Subject: Re: Important Update: Your Fork n' Film Event Date Has Changed
     
    Hello,

    Following up here? Can you please provide an update?

    Thanks,
    Sarah
    Sarah Theiss



    On Aug 13, 2026, at 7:38 AM, Sarah Theiss <s.k.t@cox.net> wrote:

    Hello,

    Please send the refund 

    Thank you,
    Sarah 
    Sarah Theiss



    On Aug 5, 2026, at 12:03 PM, Fork n Film <info@forknfilm.com> wrote:

    
    Hello Sarah,

    Thank you for checking in, and we sincerely apologize that you're still waiting for your refund.

    We want to assure you that your refund request is still in progress. While we don't have a specific timeframe to share just yet, your request has not been forgotten. Our team is continuing to work to get this completed, and we'll send you a confirmation email along with your refund receipt as soon as the refund has been finalized.

    We truly appreciate your continued patience and understanding, and we're very sorry for the delay.

    If you have any additional questions in the meantime, please don't hesitate to reply to this email. We're always happy to help.

    Warmly,
    The Fork n' Film Team
    From: Sarah Theiss <s.k.t@cox.net>
    Sent: Tuesday, August 4, 2026 6:44 AM
    To: Fork n Film <info@forknfilm.com>
    Cc: Film Fork <losangeles@forknfilm.com>
    Subject: Re: Important Update: Your Fork n' Film Event Date Has Changed
     
    Hello,

    Following up on the refund 

    Thank you,
    Sarah
    Sarah Theiss



    On Jul 15, 2026, at 11:23 AM, Fork n Film <info@forknfilm.com> wrote:

    
    Hi Sarah,

    Thanks so much for your response. We want to apologize for delay in communication. We have been experiencing technical difficulties with our email system. We're sorry for any inconvenience.

    We understand that the show on July 17th at 6:30PM does not work for you and we've removed you from the guest list. We're happy to accommodate your refund request. 

    Please note that refunds are currently taking longer than usual to process. We truly appreciate your patience and understanding while our team works to get this completed for you. Once your refund has been finalized, we'll send you a confirmation email along with your refund receipt.

    If you have any questions in the meantime, please don't hesitate to reach out. We're always happy to help.

    Warmly,
    The Fork n' Film Team
    From: Sarah Theiss <s.k.t@cox.net>
    Sent: Wednesday, July 15, 2026 8:48 AM
    To: Film Fork <losangeles@forknfilm.com>; Fork n Film <info@forknfilm.com>
    Subject: Re: Important Update: Your Fork n' Film Event Date Has Changed
     
    Following up - can I please get a response? 

    Sarah Theiss



    On Jul 14, 2026, at 11:29 AM, Sarah Theiss <s.k.t@cox.net> wrote:

    Hello,

    Following up on the below


    Sarah Theiss



    On Jul 8, 2026, at 3:29 PM, Sarah Theiss <s.k.t@cox.net> wrote:

    Hello,

    This date does not work for me, can I please receive a refund?

    Thanks,
    Sarah



    On Jun 18, 2026, at 3:11 PM, Fork Film <losangeles@forknfilm.com> wrote:

    
    Hi Sarah,

    We're reaching out to share an important update regarding your upcoming Fork n' Film reservation. Unfortunately, due to a scheduling adjustment, we can no longer host the event on July 18th at 1:30 PM. We sincerely apologize for any inconvenience this may cause.

    To ensure you can still enjoy the experience that same weekend, we've already rebooked your reservation for the next available show.

    Please note that your event has been moved to Friday, July 17th at 6:30 PM. Your reservation has been automatically transferred to the new event date and time, and no further action is required on your part.

    Thank you for your understanding and flexibility. We look forward to welcoming you and providing a memorable experience.

    Please reply to this email at your earliest convenience to confirm that you received this update and will be attending the new showtime.

    If this date does not work for you, or if you have any questions or concerns, please don't hesitate to reach out. We're always happy to help.

    We look forward to seeing you soon!

    Warm regards,
    The Fork n' Film Team
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