Attempt 3 Follow-Up Regarding Outstanding Refunds – Postponed Event

Good Afternoon,

I’m following up regarding an email I sent back in July that I never received a response to.

The original tickets were purchased almost a year ago, back in October, using the email address poncem92000@icloud.com. I was previously contacted regarding a refund, and the refund was initially attempted using the email address poncem92000@gmail.com. However, I have not received the refund from that attempt.

Additionally, I have four other tickets purchased through the email address poncem92000@icloud.com for the same event. The event has now been postponed twice, and I would like to know how I can go about receiving refunds for those tickets as well.

I have included the tickets/purchase information for the event that was postponed twice for reference.

At this point, I’m unsure what the next steps are or if anything further is needed from me to process these refunds. Since the original tickets were purchased nearly a year ago and I have already attempted to resolve this previously, I would greatly appreciate it if someone could reach out to me as soon as possible to help resolve this matter.

Please let me know if you need any additional information from me to locate the purchases or process the refunds for all of the tickets.

Thank you,
Marissa