Re: Important Update Regarding Your Upcoming Reservation

Good afternoon - I am following up on the status of the refund from below. Thank you. 

Ivana 

Ivana Montes
503-927-1360

On Tue, Sep 1, 2026 at 06:19 Ivana Montes <ivanadmontes77@gmail.com> wrote:

Good morning,

I wanted to follow up and see when the refund will be processed. 

Thank you,

Ivana 

Ivana Montes
503-927-1360

On Tue, Aug 18, 2026 at 10:53 Fork n Film <info@forknfilm.com> wrote:

Hello Ivana,

Thank you for your patience. Your refund has been logged, and your refund will be returned to your original method of payment. The last four digits of the card are 1780.

Refunds are currently taking a little longer than usual to process, and we truly appreciate your patience while we work to get this completed for you. Once your refund has been processed, we’ll send you a confirmation along with a copy of your refund receipt.

Thank you again for your understanding, and we’re very sorry for the inconvenience.

Please let us know if you have any additional questions.

Warmest regards,

The Fork n' Film Team

---

From: Ivana Montes <ivanadmontes77@gmail.com>
Sent: Tuesday, August 18, 2026 6:32 AM
To: Fork n Film <info@forknfilm.com>
Subject: Re: Important Update Regarding Your Upcoming Reservation

 

Good morning,

I wanted to follow up on the below email. 

Thank you,

Ivana 

Ivana Montes
503-927-1360

On Tue, Aug 11, 2026 at 21:00 Ivana Montes <ivanadmontes77@gmail.com> wrote:

Good evening,

I was just wondering when the refunds will be processed and if you can let me know the amount and last 4 digits of the card that will be refunded?

Thank you!

Ivana 

Ivana Montes
503-927-1360

On Fri, Jul 31, 2026 at 14:55 Fork n Film <info@forknfilm.com> wrote:

Dear Ivana,

We're reaching out with an important update regarding your upcoming Fork n' Film reservation in Portland this August.

We want to be transparent with you. Due to significant operational changes, our Portland events have been canceled, and our Portland operations are currently on pause. We sincerely apologize for the disappointment and any inconvenience this may cause.

Because your event was canceled by Fork n' Film, your refund request has already been logged. Please note that refunds are currently taking longer than expected to process. We'll send you a confirmation email along with your refund receipt as soon as your refund has been finalized.

We truly appreciate your patience and understanding during this time. If you have any questions or need further assistance, please don't hesitate to reply to this email, and we'll be happy to help.

Warm regards,

The Fork n' Film Team

Hello Ivana,

Thank you for following up. We understand how important it is to receive an update on your refund, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

We sincerely appreciate your patience, understanding, and continued kindness while we work to complete these requests.

 
Warmest regards,
The Fork n’ Film Team

On Tue, Sep 8, 2026 at 5:06 PM Ivana Montes <ivanadmontes77@gmail.com> wrote:

Good afternoon - I am following up on the status of the refund from below. Thank you. 

Ivana 

Ivana Montes
503-927-1360

On Tue, Sep 1, 2026 at 06:19 Ivana Montes <ivanadmontes77@gmail.com> wrote:

Good morning,

I wanted to follow up and see when the refund will be processed. 

Thank you,

Ivana 

Ivana Montes
503-927-1360

On Tue, Aug 18, 2026 at 10:53 Fork n Film <info@forknfilm.com> wrote:

Hello Ivana,

Thank you for your patience. Your refund has been logged, and your refund will be returned to your original method of payment. The last four digits of the card are 1780.

Refunds are currently taking a little longer than usual to process, and we truly appreciate your patience while we work to get this completed for you. Once your refund has been processed, we’ll send you a confirmation along with a copy of your refund receipt.

Thank you again for your understanding, and we’re very sorry for the inconvenience.

Please let us know if you have any additional questions.

Warmest regards,

The Fork n' Film Team

---

From: Ivana Montes <ivanadmontes77@gmail.com>
Sent: Tuesday, August 18, 2026 6:32 AM
To: Fork n Film <info@forknfilm.com>
Subject: Re: Important Update Regarding Your Upcoming Reservation

 

Good morning,

I wanted to follow up on the below email. 

Thank you,

Ivana 

Ivana Montes
503-927-1360

On Tue, Aug 11, 2026 at 21:00 Ivana Montes <ivanadmontes77@gmail.com> wrote:

Good evening,

I was just wondering when the refunds will be processed and if you can let me know the amount and last 4 digits of the card that will be refunded?

Thank you!

Ivana 

Ivana Montes
503-927-1360

On Fri, Jul 31, 2026 at 14:55 Fork n Film <info@forknfilm.com> wrote:

Dear Ivana,

We're reaching out with an important update regarding your upcoming Fork n' Film reservation in Portland this August.

We want to be transparent with you. Due to significant operational changes, our Portland events have been canceled, and our Portland operations are currently on pause. We sincerely apologize for the disappointment and any inconvenience this may cause.

Because your event was canceled by Fork n' Film, your refund request has already been logged. Please note that refunds are currently taking longer than expected to process. We'll send you a confirmation email along with your refund receipt as soon as your refund has been finalized.

We truly appreciate your patience and understanding during this time. If you have any questions or need further assistance, please don't hesitate to reply to this email, and we'll be happy to help.

Warm regards,

The Fork n' Film Team

Good morning,

Following up again on this refund request. The show was cancelled on July 31st and it is now September 24th with still no refund. I understand you said it will take some time, but two months is a little ridiculous. 

Thank you,

Ivana 

Ivana Montes
503-927-1360

On Thu, Sep 10, 2026 at 12:48 Ivana Montes <ivanadmontes77@gmail.com> wrote:

Good afternoon,

Thank you for your response, however we were notified 6 weeks ago that the show was cancelled and we would get a refund. This is after the same show was cancelled and rescheduled countless times. As of today, we still have not received the refund nor a timeline on when to expect the refund.

Thank you,

Ivana

Ivana Montes

503-927-1360

On Thu, Sep 10, 2026 at 12:38 PM Fork n' Film <info@forknfilm.com> wrote:

Hello Ivana,

Thank you for following up. We understand how important it is to receive an update on your refund, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

We sincerely appreciate your patience, understanding, and continued kindness while we work to complete these requests.

 
Warmest regards,
The Fork n’ Film Team

On Tue, Sep 8, 2026 at 5:06 PM Ivana Montes <ivanadmontes77@gmail.com> wrote:

Good afternoon - I am following up on the status of the refund from below. Thank you. 

Ivana 

Ivana Montes
503-927-1360

On Tue, Sep 1, 2026 at 06:19 Ivana Montes <ivanadmontes77@gmail.com> wrote:

Good morning,

I wanted to follow up and see when the refund will be processed. 

Thank you,

Ivana 

Ivana Montes
503-927-1360

On Tue, Aug 18, 2026 at 10:53 Fork n Film <info@forknfilm.com> wrote:

Hello Ivana,

Thank you for your patience. Your refund has been logged, and your refund will be returned to your original method of payment. The last four digits of the card are 1780.

Refunds are currently taking a little longer than usual to process, and we truly appreciate your patience while we work to get this completed for you. Once your refund has been processed, we’ll send you a confirmation along with a copy of your refund receipt.

Thank you again for your understanding, and we’re very sorry for the inconvenience.

Please let us know if you have any additional questions.

Warmest regards,

The Fork n' Film Team

---

From: Ivana Montes <ivanadmontes77@gmail.com>
Sent: Tuesday, August 18, 2026 6:32 AM
To: Fork n Film <info@forknfilm.com>
Subject: Re: Important Update Regarding Your Upcoming Reservation

 

Good morning,

I wanted to follow up on the below email. 

Thank you,

Ivana 

Ivana Montes
503-927-1360

On Tue, Aug 11, 2026 at 21:00 Ivana Montes <ivanadmontes77@gmail.com> wrote:

Good evening,

I was just wondering when the refunds will be processed and if you can let me know the amount and last 4 digits of the card that will be refunded?

Thank you!

Ivana 

Ivana Montes
503-927-1360

On Fri, Jul 31, 2026 at 14:55 Fork n Film <info@forknfilm.com> wrote:

Dear Ivana,

We're reaching out with an important update regarding your upcoming Fork n' Film reservation in Portland this August.

We want to be transparent with you. Due to significant operational changes, our Portland events have been canceled, and our Portland operations are currently on pause. We sincerely apologize for the disappointment and any inconvenience this may cause.

Because your event was canceled by Fork n' Film, your refund request has already been logged. Please note that refunds are currently taking longer than expected to process. We'll send you a confirmation email along with your refund receipt as soon as your refund has been finalized.

We truly appreciate your patience and understanding during this time. If you have any questions or need further assistance, please don't hesitate to reply to this email, and we'll be happy to help.

Warm regards,

The Fork n' Film Team

Good morning,

I am trying to be patient and understanding here, but our show was cancelled, rescheduled, canceled and rescheduled so many times, until you notified us on July 31st that our August show was canceled indefinitely. I really don’t understand why in October I still do not have a refund. This is getting beyond ridiculous at this point and I feel like you’re delaying my refund for no reason, aside from a cash flow issue. I request my refund immediately as I do not understand why you would need over 2 months to refund me my money. 

Thank you,

Ivana 

Ivana Montes
503-927-1360

On Wed, Sep 30, 2026 at 11:22 Fork n' Film <info@forknfilm.com> wrote:

Hello Ivana,

Thank you for checking in regarding your refund. We understand how important receiving your refund is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

We know some guests have been waiting longer than expected, and we truly appreciate your continued patience. While we’re unable to provide a specific timeline at this time, we also want to be transparent and avoid giving a timeframe that we cannot confidently guarantee. Your refund is still being processed, and we’ll be in touch as soon as it has been finalized.

Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

We sincerely appreciate your patience, understanding, and continued kindness while we work to complete these requests.

 
Warmest regards,
The Fork n’ Film Team

On Wed, Sep 30, 2026 at 8:50 AM Ivana Montes <ivanadmontes77@gmail.com> wrote:

Good morning,

I am following up again on the refund below. Please provide an update as it has been 2 months since the show was cancelled and a refund was to be issued.

Thank you,

Ivana

Ivana Montes

503-927-1360

On Thu, Sep 24, 2026 at 6:07 AM Ivana Montes <ivanadmontes77@gmail.com> wrote:

Good morning,

Following up again on this refund request. The show was cancelled on July 31st and it is now September 24th with still no refund. I understand you said it will take some time, but two months is a little ridiculous. 

Thank you,

Ivana 

Ivana Montes
503-927-1360

On Thu, Sep 10, 2026 at 12:48 Ivana Montes <ivanadmontes77@gmail.com> wrote:

Good afternoon,

Thank you for your response, however we were notified 6 weeks ago that the show was cancelled and we would get a refund. This is after the same show was cancelled and rescheduled countless times. As of today, we still have not received the refund nor a timeline on when to expect the refund.

Thank you,

Ivana

Ivana Montes

503-927-1360

On Thu, Sep 10, 2026 at 12:38 PM Fork n' Film <info@forknfilm.com> wrote:

Hello Ivana,

Thank you for following up. We understand how important it is to receive an update on your refund, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

We sincerely appreciate your patience, understanding, and continued kindness while we work to complete these requests.

 
Warmest regards,
The Fork n’ Film Team

On Tue, Sep 8, 2026 at 5:06 PM Ivana Montes <ivanadmontes77@gmail.com> wrote:

Good afternoon - I am following up on the status of the refund from below. Thank you. 

Ivana 

Ivana Montes
503-927-1360

On Tue, Sep 1, 2026 at 06:19 Ivana Montes <ivanadmontes77@gmail.com> wrote:

Good morning,

I wanted to follow up and see when the refund will be processed. 

Thank you,

Ivana 

Ivana Montes
503-927-1360

On Tue, Aug 18, 2026 at 10:53 Fork n Film <info@forknfilm.com> wrote:

Hello Ivana,

Thank you for your patience. Your refund has been logged, and your refund will be returned to your original method of payment. The last four digits of the card are 1780.

Refunds are currently taking a little longer than usual to process, and we truly appreciate your patience while we work to get this completed for you. Once your refund has been processed, we’ll send you a confirmation along with a copy of your refund receipt.

Thank you again for your understanding, and we’re very sorry for the inconvenience.

Please let us know if you have any additional questions.

Warmest regards,

The Fork n' Film Team

---

From: Ivana Montes <ivanadmontes77@gmail.com>
Sent: Tuesday, August 18, 2026 6:32 AM
To: Fork n Film <info@forknfilm.com>
Subject: Re: Important Update Regarding Your Upcoming Reservation

 

Good morning,

I wanted to follow up on the below email. 

Thank you,

Ivana 

Ivana Montes
503-927-1360

On Tue, Aug 11, 2026 at 21:00 Ivana Montes <ivanadmontes77@gmail.com> wrote:

Good evening,

I was just wondering when the refunds will be processed and if you can let me know the amount and last 4 digits of the card that will be refunded?

Thank you!

Ivana 

Ivana Montes
503-927-1360

On Fri, Jul 31, 2026 at 14:55 Fork n Film <info@forknfilm.com> wrote:

Dear Ivana,

We're reaching out with an important update regarding your upcoming Fork n' Film reservation in Portland this August.

We want to be transparent with you. Due to significant operational changes, our Portland events have been canceled, and our Portland operations are currently on pause. We sincerely apologize for the disappointment and any inconvenience this may cause.

Because your event was canceled by Fork n' Film, your refund request has already been logged. Please note that refunds are currently taking longer than expected to process. We'll send you a confirmation email along with your refund receipt as soon as your refund has been finalized.

We truly appreciate your patience and understanding during this time. If you have any questions or need further assistance, please don't hesitate to reply to this email, and we'll be happy to help.

Warm regards,

The Fork n' Film Team