Re: Refund for cancelled show

Please refund my money. It’s been over a month since you said you logged it and it’s been over 4 months since I requested a refund. Please just give me my money back. 

Amy L. Vivian

On Mon, Aug 10, 2026 at 7:20 AM Fork n Film <info@forknfilm.com> wrote:

Hello Amy,

Thank you for following up with us. We are very sorry for the continued delay and for the experience you've had.

We completely understand why you are upset, especially after waiting more than three months for your refund. We are also very sorry to hear that the cancellation resulted in the loss of your hotel reservation and affected plans you had made for your birthday. We recognize that you made a significant trip specifically to attend our experience, and we sincerely apologize for the frustration and disappointment this has caused.

Your refund request has been received and logged. We understand that you have already waited far longer than you expected, and we are sorry that we are unable to provide you with a specific completion date at this time. We will send you a confirmation email as soon as your refund has been finalized.

We also apologize that you had to follow up again to receive a response. This is not the experience we want for our guests, and we understand how this situation has affected your impression of Fork n' Film.

Thank you for taking the time to share your concerns with us.

Warmly,
The Fork n' Film Team

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From: amy vivian <amylvivian@gmail.com>
Sent: Sunday, August 9, 2026 5:26 AM
To: Fork n Film <info@forknfilm.com>
Subject: Re: Refund for cancelled show

 

Greetings,

It’s been over 3 months. That’s unacceptable. Refund my money now. You guys used to be on my bucket list and now I don’t ever want to go because this been such a terrible experience. You gave very little notice and I could not cancel the hotel. And since you were the sole purpose of me driving 7 hours to LA, I lost $136 on the hotel. You ruined my birthday and frankly my impression of you as competent business. You have until the end of this up coming week before I file paperwork with the court. 

Thank you for responding this time. Sad that I had to threaten to sue to get a response. 

Disappointed, 

Amy L. Vivian

On Wed, Aug 5, 2026 at 12:07 PM Fork n Film <info@forknfilm.com> wrote:

Hello Amy,

Thanks for following up with us.

We completely understand wanting an update, and we're very sorry that your refund is taking longer than expected. We can confirm that your request is still being processed, and we'll email you as soon as it's been completed along with your refund confirmation.

We truly appreciate your continued patience and are sorry for the inconvenience this delay has caused.

If there's anything else we can help with in the meantime, just reply to this email and we'll be happy to assist.

Warmly,
The Fork n' Film Team

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From: amy vivian <amylvivian@gmail.com>
Sent: Monday, August 3, 2026 6:34 PM
To: Fork n Film <info@forknfilm.com>
Subject: Fwd: Refund for cancelled show

 

Apparently your email no longer works so I am trying this one. This is my last attempt to get my money back before I take you to court. 

Amy L. Vivian

---------- Forwarded message ---------
From: amy vivian <amylvivian@gmail.com>
Date: Mon, Aug 3, 2026 at 6:32 PM
Subject: Re: Refund for cancelled show
To: losangeles@forknfilm.com <losangeles@forknfilm.com>

Again. Give me my money back before I take you to court. 

Amy L. Vivian

On Thu, Jul 2, 2026 at 1:38 PM amy vivian <amylvivian@gmail.com> wrote:

I’d like to file a complaint. I’ve been more than nice. Return my money. 

Amy L. Vivian

On Wed, Jun 17, 2026 at 5:04 AM amy vivian <amylvivian@gmail.com> wrote:

Please refund me. It’s absurd at this point

Amy L. Vivian

On Tue, May 12, 2026 at 7:18 PM amy vivian <amylvivian@gmail.com> wrote:

Good afternoon,

I would like a refund for the tickets I have attached. I cannot reschedule as I have already lost $160 on a nonrefundable hotel. You “postponing” shows costs more than the ticket price. I bought this for myself for my birthday. I’ve been waiting for years and finally I could afford it. But I cannot afford another hotel stay so I will sadly need a refund on the tickets please.

Thank you, 

Amy L. Vivian