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Re: Refund Request

jesseroseweiss@gmail.com · landed in info@forknfilm.com

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  • jesseroseweiss@gmail.comto Fork n Film <info@forknfilm.com>Inbound
    9/14/2026, 9:57:14 PM

    Re: Refund Request

    Hi,

    Just checking in—we didn't see our refunds come through and were hoping you could confirm the date they were returned to us if they were.

    Thank you,
    Jesse Weiss

    On Thu, Jul 23, 2026 at 9:22 AM Fork n Film <info@forknfilm.com> wrote:
    Hello Jesse,
    Thank you for reaching out. At this time, our Portland location is on pause. While we hope to return in the future, all guests with cancelled reservations will receive a refund for their tickets.
    We've received your refund requests. Please note that refunds are currently taking longer than expected to process. We sincerely apologize for the delay and any inconvenience this has caused. We'll send you a confirmation email as soon as your refund has been finalized.
    We truly appreciate your patience and understanding while we work to get this resolved. If you have any questions in the meantime, please don't hesitate to reach out.
    Warmly,
    The Fork n' Film Team


    From: Jesse Weiss <jesseroseweiss@gmail.com>
    Sent: Friday, July 17, 2026 8:06 PM
    To: Fork n Film <info@forknfilm.com>
    Subject: Refund Request
     
    Hi,
    My boyfriend and I were canceled on several times with Portland fork n film and now it seems they cease to exist. Can I please have mine and my boyfriend’s money back? We each (Abe Allina, Abe.allinat@gmail.com) paid $150 for this experience that we never got. 

    Thank you,
    Jesse Weiss 


    Begin forwarded message:

    From: Jesse Weiss <jesseroseweiss@gmail.com>
    Date: July 9, 2026 at 12:18:03 PM PDT
    To: Film Fork <portland@forknfilm.com>
    Subject: Re: Important Information Regarding your Reservation!

    
    Hi,

    I just went to reschedule my reservation but it’s as if Portland fork n film does exist at the moment? Is this temporary? If not, do I get our money back after being canceled on so many time?

    Thank you,
    Jesse Weiss 


    From: Fork Film <portland@forknfilm.com>
    Date: March 27, 2026 at 8:57:19 AM PDT
    To: Jesse Weiss <jesseroseweiss@gmail.com>
    Subject: Re: Important Information Regarding your Reservation!

    
    Hello Jesse,

    Thanks for confirming the date of your event. Unfortunately, I do have a disappointing update to share with you. Due to some last-minute complications, the March 27th showing of Ratatouille has been postponed. We truly apologize for the inconvenience. An email with further details was sent earlier this week. Make sure to check your spam folder if you have not seen it. 

    At this time, we have invited guests to reschedule to any event listed here. 
    • Password: FNFReschedules 
    • Your reschedule code: JESSEWEISS
    If you have any further questions or concerns, please let us know. We are always happy to help!

    Warm regards,
    Sierra

    On Thu, Mar 26, 2026 at 4:48 PM Jesse Weiss <jesseroseweiss@gmail.com> wrote:
    Tomorrow in the Portland location! 

    On Mar 26, 2026, at 3:03 PM, Fork Film <portland@forknfilm.com> wrote:

    
    Hi Jesse,

    Thank you for reaching out. I can certainly make a note of your vegetarian dietary restriction if it wasn't already updated.

    Could you please let me know which date you rescheduled your reservation to?

    Best regards,

    Alex

    On Tue, Mar 24, 2026 at 7:51 PM Jesse Weiss <jesseroseweiss@gmail.com> wrote:
    Hi! 

    Do I need to reshare my dietary restriction since I changed the date of my original reservation? If so, I’m a vegetarian.

    Thank you kindly,
    Jesse Weiss

    On Mar 20, 2026, at 6:31 PM, Fork n' Film Portland <portland@forknfilm.com> wrote:

    
    Address:
    To be determined, location will be sent 1 week in advance.

    Parking:
    Street parking and paid garages are available nearby. Ride-sharing is also a great option!

    Check-in:
    Doors open 30 minutes before the time stated on your ticket. The movie begins promptly 30 minutes after doors open. For example, if your ticket says 6:30pm, please arrive no later than 6:00pm. Late arrivals after the movie starts will be turned away, and tickets are non-refundable. The ticket purchaser must be present with ID.

    Seating:
    Seating is pre-assigned at purchase and cannot be changed. If attending with others, please ensure tickets were booked together.

    Dietary Restrictions:
    Requests must be submitted at least 72 hours in advance to info@forknfilm.com

    Special Accommodations:
    Need a high chair or wheelchair access? Let us know in advance so we can assist.
    We can’t wait to host you for an unforgettable experience!

    Questions? Reach out at info@forknfilm.com. | 3/27/26 @ 6:30pm Ratatouille: Portland | March 27, 2026, 6:30 – 8:30 PM | Location will be sent 1 week prior to event | Add to my Google Calendar | |
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    Important Information Regarding your Reservation! 

    Address:
    To be determined, location will be sent 1 week in advance.

    Parking:
    Street parking and paid garages are available nearby. Ride-sharing is also a great option!

    Check-in:
    Doors open 30 minutes before the time stated on your ticket. The movie begins promptly 30 minutes after doors open. For example, if your ticket says 6:30pm, please arrive no later than 6:00pm. Late arrivals after the movie starts will be turned away, and tickets are non-refundable. The ticket purchaser must be present with ID.

    Seating:
    Seating is pre-assigned at purchase and cannot be changed. If attending with others, please ensure tickets were booked together.

    Dietary Restrictions:
    Requests must be submitted at least 72 hours in advance to info@forknfilm.com

    Special Accommodations:
    Need a high chair or wheelchair access? Let us know in advance so we can assist.
    We can’t wait to host you for an unforgettable experience!

    Questions? Reach out at info@forknfilm.com.
     

    3/27/26 @ 6:30pm Ratatouille: Portland 

    March 27, 2026, 6:30 – 8:30 PM 

    Location will be sent 1 week prior to event 

     
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