Re: 2026th Request / Please

On Sep 9, 2026, at 10:54 AM, Fork n' Film <info@forknfilm.com> wrote:



Hello Gwen,

Thank you for following up with us. We sincerely apologize for the continued delay with your $409.98 refund, as well as the delay in communication. We understand you have reached out multiple times, and we truly appreciate your patience.

Your refund is still pending and has not been forgotten. Refunds are currently taking longer than expected to process, and unfortunately, we are unable to provide a specific timeline for when your refund will be completed. We understand how difficult it is to continue waiting without a firm date, and we are very sorry.

We also apologize for the difficulty you’ve experienced reaching us. We are a very small team and have recently experienced some issues with our communication channels, which have contributed to longer response times.

We’re continuing to work through our outstanding refunds and will send you confirmation as soon as your refund has been finalized. We sincerely apologize for the extended wait and truly appreciate your continued patience and understanding.

Warmly,
The Fork n' Film Team

On Mon, Sep 7, 2026 at 9:30 AM Gwen Phelps <gwenphelps124@gmail.com> wrote:

Hello,

Please give me an update on my refund.

Thank you,
Gwen Phelps
Sent from my iPhone

> On Sep 4, 2026, at 9:10 AM, Gwen Phelps <gwenphelps124@gmail.com> wrote:
>
> Hello,
>
> I really need my refund from my San Francisco show.  I had two tickets that got cancelled twice.
>
> I followed up for weeks and really need my refund today.
>
> Please tell me how you can refund me today?  It’s 409.98, I need it today please!!!! See cancellation emails and price confirmation attached.
>
> Thank you,
>
> Gwen Phelps
> 369-217-6466
> gwenphelps124@gmail.com
> accepts zelle
> <image0.png>
> <image1.jpeg>
>
> <image4.jpeg>
>
> Sent from my iPhone