Re: Fork N Film Refund Request

Thank you for the update, please let me know if anything else is needed from me at this point to facilitate the process.

Looking forward to hearing from you.

Thank you,

Salvador Chavez 

On Mon, Aug 3, 2026, 1:28 PM Fork n Film <info@forknfilm.com> wrote:

Hi Sal,

Thank you for reaching out, and we sincerely apologize for both the delay and the frustration you've experienced.

We're very sorry to hear that you've been trying to reach us for the past several months without success. We recently transitioned to a new customer support system, and unfortunately some of our previous email addresses and support threads were impacted during that process. We truly apologize for the inconvenience this has caused.

Please know that we're currently looking into your refund request and reviewing the details of both reservations. We'll follow up with you as soon as we have an update.

Thank you for your patience and understanding. We truly appreciate the opportunity to make this right and will be in touch as soon as possible.

Warmest regards,

The Fork n' Film Team

---

From: Salvador Chávez <chavez1359@gmail.com>
Sent: Wednesday, July 15, 2026 10:11 PM
To: Fork n Film <info@forknfilm.com>
Subject: Fork N Film Refund Request

 

To Whom it May Concern,

I am requesting a refund for 2 reservations from the end of last year. One of them was rescheduled and I was not able to attend and the other I was not able to attend due to a change in the venue. I have been contacting sanfrancisco@forknfilm.com for the last 7 months and was never provided a refund. These are all the messages I received, with the last email tonight bouncing back:

These are the events that I am requesting a refund for:

Please let me know what needs to be done on my end. Thank you for your attention to this matter.

Sal