Please refund my money…I have been waiting since April.  This is not a good business practice. It’s proven on IG comments, Facebook, better business bureau and next door that many people are very upset with the service. Please refund my money. 



Hi Cyndy,

Thank you for reaching out, and we sincerely apologize for the delay and frustration you've experienced.

We completely understand your concern, especially after waiting since April for a refund following the cancellation of your San Francisco event. We're very sorry for both the delay and the lack of communication.

We recently transitioned to a new customer support system, which unfortunately caused delays as our team worked through a backlog of outstanding requests. We truly appreciate your patience during this time.

Please know that we'll get started on processing your refund and will follow up with you as soon as it has been processed.

Thank you again for your patience and for giving us the opportunity to make this right. We sincerely apologize for the inconvenience.

Warmest regards,

The Fork n' Film Team

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From: Cyndy L <luchione@yahoo.com>
Sent: Monday, July 13, 2026 6:48 PM
To: Fork n Film <info@forknfilm.com>
Subject: Re: Your Favorite Movies, Brought to Life

 

Please refund my money for a show you cancelled in San Francisco.  It’s been since April.

Cyndy...Yay!!!!

On Jul 13, 2026, at 15:48, Fork n' Film <info@forknfilm.com> wrote:



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