Re: Refund

Hello has there been any updates on my refund? I have not received anything. I have been busy but I’m going to make some time to report this company because you guys are for real scamming people and this is unacceptable. You will be hearing from an attorney soon.!

On Thu, Aug 6, 2026 at 19:09 princess gurl <gurlprincess906@gmail.com> wrote:

Thanks for finally replying after weeks of no response. May you let me know where my refund is being sent to? How long should I expect to wait until I receive my refund? I hope it’s not as long as I have waited for an email response! Thanks for the update!

On Wed, Aug 5, 2026 at 14:32 Fork n Film <info@forknfilm.com> wrote:

Hi there,

Thank you for reaching out, and we sincerely apologize for the frustration and disappointment you've experienced.

We completely understand your request. After waiting for your Nightmare Before Christmas event to be rescheduled and holding onto the replacement coupon code, we understand why you'd now prefer a refund. We're very sorry for the inconvenience and the lengthy delay.

We recently transitioned to a new customer support system, which unfortunately caused delays in responding to outstanding requests. We truly appreciate your patience while we've worked through this transition.

We'll go ahead and get your refund processed and will follow up with you as soon as it's complete with confirmation for your records.

Thank you again for your patience and understanding. We sincerely apologize for the inconvenience and appreciate the opportunity to make this right.

Warmest regards,

The Fork n' Film Team

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From: princess gurl <gurlprincess906@gmail.com>
Sent: Tuesday, July 14, 2026 12:35 AM
To: Fork n Film <info@forknfilm.com>
Subject: Refund

 

Hello! I am requesting a refund for my ticket that I purchased. I had purchased a for a total of $204.99 . I initially got them for showing of nightmare before Christmas in San Francisco for October 18th 2025 at 6:30 pm and that event was cancelled. After weeks of reaching out with no response, I finally got a coupon code for my ticket since I was told that specific movie would be rescheduled. It since hasn’t been. I haven’t used the coupon code for any other movie because they are sold out or I am unavailable to attend. I recently went on the website to see if there were any available movies for the San Francisco are and the area was completely removed from the website. I will not be going to any other cities for this, so I would prefer a refund please!
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