SuperTix

Hello,

I am following up on my refund request. I know you mentioned that the team was working to process the refund but it was taking longer than expected. It has been about a month since that update and I would like to check the status again and get an ETA on the refund. Thanks for your help.

Rachelle

On Fri, Aug 21, 2026 at 1:14 PM Fork n Film <info@forknfilm.com> wrote:

Hello Rachelle,

Thank you so much for reaching out. We wanted to let you know that we've confirmed your refund request has been logged. Our team is working to process your request However, please note that refunds are currently taking longer than expected to process. We truly appreciate your patience and understanding while we work to complete this for you.

We'll send you a confirmation email as soon as your refund has been finalized.

In the meantime, if there's anything else we can assist you with, please don't hesitate to reach out.

Warmest regards,

The Fork n' Film Team

From: Rachelle Young <rachelleyoung.ry@gmail.com>
Sent: Saturday, August 15, 2026 8:36 AM
To: Fork n Film <info@forknfilm.com>
Subject: Fwd: Refund Request

---------- Forwarded message ---------
From: Rachelle Young <rachelleyoung.ry@gmail.com>
Date: Fri, Aug 14, 2026 at 10:40 PM
Subject: Refund Request
To: losangeles@forknfilm.com <losangeles@forknfilm.com>

Hello can you please process a refund for me for a show that was cancelled. I was unable to reschedule. See attached screenshots of cancellation.

Thanks,

Rachelle

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Re: Refund Request

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