Re: Important Update Regarding Your Fork n' Film Reservation

Dear Siobhan,

We're reaching out with an important update regarding your upcoming Fork n' Film reservation.

Unfortunately, our Saturday, August 28 at 6:30 PM show has been canceled. We sincerely apologize for the inconvenience and disappointment this may cause. We know many of our guests make special plans around these experiences, and we're truly sorry for the change.

We understand you were looking forward to attending this event. A full refund for your tickets will be processed, and we'll send you a confirmation email as soon as your refund has been finalized. Please note that refunds are currently taking longer than usual to process, and we truly appreciate your patience and understanding.

Thank you again for your understanding. If you have any questions, please don't hesitate to reply to this email. We're always happy to help.

Warmly,

The Fork n' Film Team

I am contacting you as I still have not received my refund. I had reached out to the contact us section and heard nothing. I am supposed to have an upcoming event in New York City for Hocus Pocus and now I am not confident in your company. Please provide me with a status update as soon as possible. It isn’t right to cancel something where people travel from hours away to attend and need to pay for travel and accommodations, and not refund the tickets. I am going to file a complaint and cancel our next trip unless I receive a reply. It is simply too expensive to book hotels when you cancel the day before an event.

Siobhan

On Wed, Aug 26, 2026 at 5:03 PM Fork n Film <info@forknfilm.com> wrote:

Dear Siobhan,

We're reaching out with an important update regarding your upcoming Fork n' Film reservation.

Unfortunately, our Saturday, August 28 at 6:30 PM show has been canceled. We sincerely apologize for the inconvenience and disappointment this may cause. We know many of our guests make special plans around these experiences, and we're truly sorry for the change.

We understand you were looking forward to attending this event. A full refund for your tickets will be processed, and we'll send you a confirmation email as soon as your refund has been finalized. Please note that refunds are currently taking longer than usual to process, and we truly appreciate your patience and understanding.

Thank you again for your understanding. If you have any questions, please don't hesitate to reply to this email. We're always happy to help.

Warmly,

The Fork n' Film Team