Important Update Regarding Your Fork n' Film Reservation

On Monday, September 28, 2026, 1:52 PM, Fork n' Film <info@forknfilm.com> wrote:

Hello Natalie,

Thank you for reaching out. We completely understand your concerns, especially given that this is the second cancellation you’ve experienced and that your original reservation was made several months ago. We sincerely apologize for the disappointment and inconvenience this has caused.

Your full refund will be processed for your canceled reservation. We understand your request to have this completed immediately; however, we want to be transparent that we’re unable to provide or guarantee a specific processing date at this time. Refunds are currently taking longer than expected, and we do not want to provide you with a timeframe that we cannot confidently guarantee.

Please know that your refund request has not been overlooked and remains in process. As soon as it has been completed, we will send you a confirmation for your records.

We also understand and respect your decision should you choose to contact your financial institution regarding the charge. We will not dispute the chargeback. If you proceed with a chargeback, the dispute and refund process will then be handled directly through your financial institution, and they will provide you with updates regarding its status.

We sincerely apologize again for the cancellations and the extended wait. We appreciate your patience while we work to get this completed for you.

Warmly,
The Fork n’ Film Team

On Wed, Sep 23, 2026 at 3:06 PM Natalie Marin <nmarin2413@yahoo.com> wrote:

Hello Fork n' Film Team,

I’m extremely frustrated and disappointed to receive this email. I honestly cannot believe this has happened again, as this is now the second time my reservation has been canceled.

I originally placed and paid for this reservation on February 25th, and you have been holding my $157.72 payment since then. After waiting all this time, having the event canceled for a second time is completely unacceptable.

At this point, I am requesting that my full refund of $157.72 be processed immediately. Given how long you have already had my payment, I do not feel it is reasonable for me to continue waiting due to refunds “taking longer than usual.”

Please confirm as soon as possible that my refund has been processed and provide the refund confirmation. If I do not receive my refund promptly, I will have no choice but to contact my credit card company and dispute the charge.

I would appreciate your immediate attention to this matter.

Thank you,
Natalie

On Wednesday, September 23, 2026 at 02:15:38 PM PDT, Fork n' Film <info@forknfilm.com> wrote:

Hello Natalie,

We're reaching out regarding your upcoming Fork n' Film reservation in Los Angeles.

Unfortunately, the show on October 23rd at 6:30 PM has been canceled. We sincerely apologize for the inconvenience and disappointment this may cause. We know many of our guests make special plans around these experiences, and we're truly sorry for the change.

We understand you were looking forward to attending this event. We will accommodate a full refund for your tickets. Once processed, we’ll send you a confirmation email as soon as it has been finalized. Please note that refunds are currently taking longer than usual to process, and we truly appreciate your patience and understanding.

Thank you again for your understanding. If you have any questions, please don't hesitate to reply to this email. We're always happy to help.

Warmly,

The Fork n' Film Team