View Storefront →

Re: REFUND

vise96@aol.com · landed in info@forknfilm.com

5 messages
State:
Assigned:
  • vise96@aol.comto n Film Fork <info@forknfilm.com>Inbound
    9/24/2026, 7:01:58 PM

    Re: REFUND


     Altovise 
     Sent from my iPhone

    On Aug 8, 2026, at 2:32 PM, Fork n Film <info@forknfilm.com> wrote:

    
    Hello Altovise,
    Thank you for reaching out and for your patience.
    We sincerely apologize for the delay and understand how frustrating it is to be waiting. Please know that your refund request has been received. While we're unable to provide a specific timeframe at the moment, we want to assure you that we'll send you a confirmation email as soon as your refund has been finalized.
    We truly appreciate your patience and understanding as we work to get this resolved, and we're very sorry for the inconvenience this delay has caused.
    If you have any additional questions in the meantime, please don't hesitate to reply to this email. We're here to help.
    Warmly,
    The Fork n' Film Team

    From: Altovise Abner <vise96@me.com>
    Sent: Friday, August 7, 2026 8:52 AM
    To: Fork n Film <info@forknfilm.com>
    Subject: REFUND
     
    I have been waiting for a refund due to YOUR CANCELLATION for over 2 months.  I need action to be taken immediately. I have been extremely patient 

    <image0.png>
    <image1.png>
    <image2.png>
    <image3.png>
    <image4.png>
    <image5.png>
    <image6.png>

     



    Altovise 
     Sent from my iPhone
  • vise96@me.comto n Film Fork <info@forknfilm.com>Inbound
    9/24/2026, 7:02:22 PM

    Re: REFUND

    Hello,

    I am still awaiting my refund 
     

    Altovise 
     Sent from my iPhone

    On Aug 8, 2026, at 2:32 PM, Fork n Film <info@forknfilm.com> wrote:

    
    Hello Altovise,
    Thank you for reaching out and for your patience.
    We sincerely apologize for the delay and understand how frustrating it is to be waiting. Please know that your refund request has been received. While we're unable to provide a specific timeframe at the moment, we want to assure you that we'll send you a confirmation email as soon as your refund has been finalized.
    We truly appreciate your patience and understanding as we work to get this resolved, and we're very sorry for the inconvenience this delay has caused.
    If you have any additional questions in the meantime, please don't hesitate to reply to this email. We're here to help.
    Warmly,
    The Fork n' Film Team

    From: Altovise Abner <vise96@me.com>
    Sent: Friday, August 7, 2026 8:52 AM
    To: Fork n Film <info@forknfilm.com>
    Subject: REFUND
     
    I have been waiting for a refund due to YOUR CANCELLATION for over 2 months.  I need action to be taken immediately. I have been extremely patient 

    <image0.png>
    <image1.png>
    <image2.png>
    <image3.png>
    <image4.png>
    <image5.png>
    <image6.png>

     



    Altovise 
     Sent from my iPhone
  • info@forknfilm.comto Altovise Abner <vise96@me.com>Reply (operator)
    9/24/2026, 7:26:45 PM

    Re: REFUND

    Hello Altovise,

    Thank you for following up. We truly apologize for the continued delay and completely understand your frustration.

    Our team is actively working through all outstanding refund requests as quickly as possible. While we are unable to provide a specific date for when this will be finalized, please be assured that your refund remains on our radar and we are working to get this resolved for you. We will send you a confirmation email as soon as it has been processed.

    We sincerely appreciate your continued patience and understanding.

    Warmly,
    The Fork n' Film Team

    On Thu, Sep 24, 2026 at 12:02 PM Altovise Abner <vise96@me.com> wrote:
    Hello,

    I am still awaiting my refund 
     

    Altovise 
     Sent from my iPhone

    On Aug 8, 2026, at 2:32 PM, Fork n Film <info@forknfilm.com> wrote:

    
    Hello Altovise,
    Thank you for reaching out and for your patience.
    We sincerely apologize for the delay and understand how frustrating it is to be waiting. Please know that your refund request has been received. While we're unable to provide a specific timeframe at the moment, we want to assure you that we'll send you a confirmation email as soon as your refund has been finalized.
    We truly appreciate your patience and understanding as we work to get this resolved, and we're very sorry for the inconvenience this delay has caused.
    If you have any additional questions in the meantime, please don't hesitate to reply to this email. We're here to help.
    Warmly,
    The Fork n' Film Team

    From: Altovise Abner <vise96@me.com>
    Sent: Friday, August 7, 2026 8:52 AM
    To: Fork n Film <info@forknfilm.com>
    Subject: REFUND
     
    I have been waiting for a refund due to YOUR CANCELLATION for over 2 months.  I need action to be taken immediately. I have been extremely patient 

    <image0.png>
    <image1.png>
    <image2.png>
    <image3.png>
    <image4.png>
    <image5.png>
    <image6.png>

     



    Altovise 
     Sent from my iPhone
    DeliveredOpenedClicked
  • vise96@me.comto "n' Film Fork" <info@forknfilm.com>Inbound
    10/8/2026, 11:45:55 PM

    Re: REFUND

    It’s been 5 months. 
    This is truly unprofessional and unacceptable. Where is the customer service and support? 
    I am outraged that you all think this is acceptable for any company or organization.
     


    Altovise 
     Sent from my iPhone

    On Sep 24, 2026, at 12:27 PM, Fork n' Film <info@forknfilm.com> wrote:

    
    Hello Altovise,

    Thank you for following up. We truly apologize for the continued delay and completely understand your frustration.

    Our team is actively working through all outstanding refund requests as quickly as possible. While we are unable to provide a specific date for when this will be finalized, please be assured that your refund remains on our radar and we are working to get this resolved for you. We will send you a confirmation email as soon as it has been processed.

    We sincerely appreciate your continued patience and understanding.

    Warmly,
    The Fork n' Film Team

    On Thu, Sep 24, 2026 at 12:02 PM Altovise Abner <vise96@me.com> wrote:
    Hello,

    I am still awaiting my refund 
     

    Altovise 
     Sent from my iPhone

    On Aug 8, 2026, at 2:32 PM, Fork n Film <info@forknfilm.com> wrote:

    
    Hello Altovise,
    Thank you for reaching out and for your patience.
    We sincerely apologize for the delay and understand how frustrating it is to be waiting. Please know that your refund request has been received. While we're unable to provide a specific timeframe at the moment, we want to assure you that we'll send you a confirmation email as soon as your refund has been finalized.
    We truly appreciate your patience and understanding as we work to get this resolved, and we're very sorry for the inconvenience this delay has caused.
    If you have any additional questions in the meantime, please don't hesitate to reply to this email. We're here to help.
    Warmly,
    The Fork n' Film Team

    From: Altovise Abner <vise96@me.com>
    Sent: Friday, August 7, 2026 8:52 AM
    To: Fork n Film <info@forknfilm.com>
    Subject: REFUND
     
    I have been waiting for a refund due to YOUR CANCELLATION for over 2 months.  I need action to be taken immediately. I have been extremely patient 

    <image0.png>
    <image1.png>
    <image2.png>
    <image3.png>
    <image4.png>
    <image5.png>
    <image6.png>

     



    Altovise 
     Sent from my iPhone
  • info@forknfilm.comto Altovise Abner <vise96@me.com>Reply (operator)
    10/9/2026, 5:04:51 PM

    Re: REFUND

    Hello Altovise,

    Thank you for checking in regarding your refund. We understand how important receiving your refund is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

    We know some guests have been waiting longer than expected, and we truly appreciate your continued patience. While we’re unable to provide a specific timeline at this time, we also want to be transparent and avoid giving a timeframe that we cannot confidently guarantee. Your refund is still being processed, and we’ll be in touch as soon as it has been finalized.

    Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

    We sincerely appreciate your patience, understanding, and continued kindness while we work to complete these requests.
     
    Warmest regards,
    The Fork n’ Film Team

    On Thu, Oct 8, 2026 at 4:46 PM Altovise Abner <vise96@me.com> wrote:
    It’s been 5 months. 
    This is truly unprofessional and unacceptable. Where is the customer service and support? 
    I am outraged that you all think this is acceptable for any company or organization.
     


    Altovise 
     Sent from my iPhone

    On Sep 24, 2026, at 12:27 PM, Fork n' Film <info@forknfilm.com> wrote:

    
    Hello Altovise,

    Thank you for following up. We truly apologize for the continued delay and completely understand your frustration.

    Our team is actively working through all outstanding refund requests as quickly as possible. While we are unable to provide a specific date for when this will be finalized, please be assured that your refund remains on our radar and we are working to get this resolved for you. We will send you a confirmation email as soon as it has been processed.

    We sincerely appreciate your continued patience and understanding.

    Warmly,
    The Fork n' Film Team

    On Thu, Sep 24, 2026 at 12:02 PM Altovise Abner <vise96@me.com> wrote:
    Hello,

    I am still awaiting my refund 
     

    Altovise 
     Sent from my iPhone

    On Aug 8, 2026, at 2:32 PM, Fork n Film <info@forknfilm.com> wrote:

    
    Hello Altovise,
    Thank you for reaching out and for your patience.
    We sincerely apologize for the delay and understand how frustrating it is to be waiting. Please know that your refund request has been received. While we're unable to provide a specific timeframe at the moment, we want to assure you that we'll send you a confirmation email as soon as your refund has been finalized.
    We truly appreciate your patience and understanding as we work to get this resolved, and we're very sorry for the inconvenience this delay has caused.
    If you have any additional questions in the meantime, please don't hesitate to reply to this email. We're here to help.
    Warmly,
    The Fork n' Film Team

    From: Altovise Abner <vise96@me.com>
    Sent: Friday, August 7, 2026 8:52 AM
    To: Fork n Film <info@forknfilm.com>
    Subject: REFUND
     
    I have been waiting for a refund due to YOUR CANCELLATION for over 2 months.  I need action to be taken immediately. I have been extremely patient 

    <image0.png>
    <image1.png>
    <image2.png>
    <image3.png>
    <image4.png>
    <image5.png>
    <image6.png>

     



    Altovise 
     Sent from my iPhone
    DeliveredOpenedClicked

Reply

Draft with AI: pick an outcome

Reply sends natively via Gmail (clean threading). AI draft uses thread + order context + FAQs; always editable before send.