Status of found for cancelled show May 10th, 2026

Hello Kyle,

Thank you for checking in regarding your refund. We understand how important receiving your refund is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

We know some guests have been waiting longer than expected, and we truly appreciate your continued patience. While we’re unable to provide a specific timeline at this time, we also want to be transparent and avoid giving a timeframe that we cannot confidently guarantee. Your refund is still being processed, and we’ll be in touch as soon as it has been finalized.

Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

We sincerely appreciate your patience, understanding, and continued kindness while we work to complete these requests.

 
Warmest regards,
The Fork n’ Film Team

On Sat, Sep 26, 2026 at 1:59 PM kyle swanson <kswans14@gmail.com> wrote:

Dear Customer Support Team,

I am writing to follow up on a refund request for four tickets to a show that was canceled on Mother's Day due to staffing issues.

I last spoke with Liz in June and received an update from Alex at the end of July indicating a high volume of refunds was being processed. However, as it has been over four months since the cancellation, I need this issue resolved as soon as possible.

Please provide a confirmation and a refund receipt so I can submit them to Klarna to process my refund.

Thank you for your prompt attention to this matter.

Respectfully,
Kyle Swanson