FINAL DEMAND FOR REFUND

Hi Michele, We received your Zelle payment submission for your Fork n' Film reservation. Order: FNF-00219 Event: Hocus Pocus Date & time: Saturday, September 26, 2026 · 6:30 PM Subtotal: $409.98 Taxes: $38.95 Total: $448.93 Zelle recipient: payments@forknfilm.com We're verifying your payment now. Your official ticket confirmation and QR code will be emailed as soon as your payment is confirmed. Thanks, Fork n' Film Fork n' Film LLC · info@forknfilm.com 2108 N St #17232, Sacramento, CA 95816 Questions about your order? Reply to this email or visit our FAQ.

Hello Michele,

Thank you for reaching out. We are very sorry to learn about what happened with your reservation and the difficulty you experienced trying to reach us.

After reviewing your message, it appears we did not receive your previous emails. We recently experienced changes with some of our communication channels, which unfortunately resulted in some messages not reaching our team as expected. We are truly sorry that your messages fell through the cracks. We understand that this does not change the experience you and your daughter had or the fact that you were left without the information you needed.

We can only imagine how disappointing it must have been to make plans with your daughter, drive to find the event, and ultimately be unable to attend, especially when she had been looking forward to the Hocus Pocus experience. We sincerely apologize that you were left in that position and that you did not receive a response from us sooner.

We would love the opportunity to make this right and welcome you and your daughter to our next available Hocus Pocus show in Los Angeles on October 25 at 6:30 PM. We would be happy to secure your reservation for this show and make sure you receive the information you need directly from our team.

If October 25 at 6:30 PM works for you, please reply to this email to let us know, and we will take care of securing your reservation.

Again, Michele, we sincerely apologize for the lack of communication and the disappointment this caused both you and your daughter. We appreciate you reaching out and giving us the opportunity to address what happened, and we truly hope we have the chance to welcome you both for Hocus Pocus.

Warmly,
The Fork n’ Film Team

On Thu, Oct 1, 2026 at 1:32 PM Michele A <michele.l.aronson@gmail.com> wrote:

Please note if I do not hear by you by the end of tomorrow (October 2, 2026), I will be filing a lawsuit for return of my $448.93.  I have obtained verification from Chase that this payment was received by you on September 2, 2026.  This payment was for tickets to a show on Saturday, September 26, 2026.  I sent multiple follow-up emails prior to that date - NONE OF WHICH WERE ANSWERED. 

On Saturday, September 26, 2026, I had no information about the show that was supposedly taking place and I drove my daughter around town (to Culver CIty to the address we found online) and found nothing there but a closed up facility. 

I can only surmise that your advertising was a sham and that there is not such a show here in Los Angeles.  I will be filing suit to return my funds and posting this experience online.  This is embarrassing - you have taken my money and really disappointed my young daughter who was very excited to attend the Hocus Pocus show you falsely advertised. 

Michele Aronson

2519 Aiken Avenue

Los Angeles, CA  90064

cell: 310 728-9395

On Tue, Sep 1, 2026 at 11:12 PM Fork n' Film <info@forknfilm.com> wrote:

Hi Michele, We received your Zelle payment submission for your Fork n' Film reservation. Order: FNF-00219 Event: Hocus Pocus Date & time: Saturday, September 26, 2026 · 6:30 PM Subtotal: $409.98 Taxes: $38.95 Total: $448.93 Zelle recipient: payments@forknfilm.com We're verifying your payment now. Your official ticket confirmation and QR code will be emailed as soon as your payment is confirmed. Thanks, Fork n' Film Fork n' Film LLC · info@forknfilm.com 2108 N St #17232, Sacramento, CA 95816 Questions about your order? Reply to this email or visit our FAQ.