Re: Important Update Regarding Your Fork n' Film Reservation

It’s going on 2 months you guys. I’d hate to get legally involved here and have been more than patient about this, but this is honestly unprofessional and unacceptable. 

Please refund me or I will have to turn this into a legal matter. 

On Aug 8, 2026, at 5:13 PM, Fork n Film <info@forknfilm.com> wrote:



Hello Theresa,

Thank you for reaching out and for your patience.

We sincerely apologize for the multiple changes and delay. We understand how frustrating it is to be waiting. Please know that your refund request has been received. While we're unable to provide a specific timeframe at the moment, we want to assure you that we'll send you a confirmation email as soon as your refund has been finalized.

We truly appreciate your patience and understanding as we work to get this resolved, and we're very sorry for the inconvenience this delay has caused.

If you have any additional questions in the meantime, please don't hesitate to reply to this email. We're here to help.

Warmly,

The Fork n' Film Team

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From: Theresa C Howard <teesa.corinee4321@gmail.com>
Sent: Wednesday, August 5, 2026 4:49 PM
To: Fork n Film <info@forknfilm.com>; Fork n' Film Tempe <tempe@forknfilm.com>
Subject: Re: Important Update Regarding Your Fork n' Film Reservation

 

Hello,

Im checking the status of these refunds. This started in December 2025 and I’m not sure what’s going on but you’ve canceled all my reservations back to back for 7 months. 

I booked The Grinch showing in December 2025

January for Ratatouille 1/10/26 

February for Princess and the Frog 2/21/26

March for Shrek 3/13/26 and Ratatouille 3/28/26

June for Shrek 6/27/26

Augusts Lilo and Stitch 8/1/26

That’s 7 showings that have been cancelled back to back, and our refunds haven’t been refunded. I have every email and ticket, and I don’t want to have to have my bank get involved. People are also reporting this business as a scam. 

Please when can I expect my refund?

Thank you,

Theresa H. 

Sent from my iPhone

On Jul 28, 2026, at 3:19 PM, Fork n Film <info@forknfilm.com> wrote:



Dear Theresa,

We're reaching out regarding your upcoming Fork n' Film reservation in Scottsdale on August 1st.

We want to be transparent with you. Due to significant operational changes, our Scottsdale events have been canceled, and our Scottsdale operations are currently on pause. We sincerely apologize for the disappointment and any inconvenience this may cause.

Because your event was canceled by Fork n' Film, your refund request has already been logged. Please note that refunds are currently taking longer than expected to process. We'll send you a confirmation email along with your refund receipt as soon as your refund has been finalized.

We truly appreciate your patience and understanding during this time. If you have any questions or need further assistance, please don't hesitate to reply to this email, and we'll be happy to help.

Warm regards,

The Fork n' Film Team