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Re: Event Postponed: Fork n' Film

mmoss0128@gmail.com · landed in info@forknfilm.com

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  • info@forknfilm.comto Melissa Moss <mmoss0128@gmail.com>Reply (operator)
    10/2/2026, 3:59:57 PM

    Re: Event Postponed: Fork n' Film

    Hello Melissa,

    Thank you for reaching out. We’re very sorry for the inconvenience caused by the cancellation of your event.

    Unfortunately, due to changes with our current ticketing system, we’re no longer able to transfer tickets from a canceled event to a new show. We understand how disappointing this may be, especially if you were hoping to attend an upcoming Fork n’ Film experience.

    At this time, we will issue a refund for your original purchase instead. Please note that refunds are currently taking longer than expected to process, and we’re unable to provide a specific timeline. We’ll send you a confirmation email as soon as your refund has been finalized.

    We sincerely apologize for the inconvenience and appreciate your patience and understanding.

    Warmly,
    The Fork n’ Film Team

    On Thu, Oct 1, 2026 at 5:50 PM Melissa Moss <mmoss0128@gmail.com> wrote:
    Hi LA Fork and Film Team,

    Could you please confirm whether I have to reschedule a show by the end of 2026 or if I can use this in 2027?

    Thanks,
    Melissa

    On Thu, Apr 2, 2026 at 12:08 PM Fork n' Film <losangeles@forknfilm.com> wrote:
    Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film show scheduled for April 10 - April 12 has been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this wee‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser
     

    Event Postponed

    Dear Fork n' Film guests,

     

    We are truly so sorry to share that your Fork n’ Film show scheduled for April 10 - April 12 has been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.

     

    We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.

     

    To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:

     

    • A complimentary welcome cocktail when you arrive

    • Preferred seating

    • A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLA10)

       

    How to Reschedule

    1. Click the private reschedule page below

     

    2. Choose a new date & movie

    • We have an amazing selection of fun films and menus! Pick whichever show works best for you.

     

    3. Add your tickets to your cart

     

    4. Enter your unique discount code at checkout

    • Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH)

    • Your code will apply to the exact number of tickets under your original reservation.

       

    Important Tips

    • The code works one time only

    • Check your original receipt to confirm which name was used at purchase

    • If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)

     

    Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.

     

    Warmly,
    The Fork n’ Film Team 🍿🥂

     

     

     

    Prefer a Refund?

    If you would rather receive a refund, simply email losangeles@forknfilm.com and we will process it for you.

     

    Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

     
    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
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  • mmoss0128@gmail.comto "Fork n' Film" <info@forknfilm.com>Inbound
    10/2/2026, 5:36:54 PM

    Re: Event Postponed: Fork n' Film

    Hi Fork n' Film Team,

    Thank you for the quick response and for issuing the refund. I appreciate your help with this matter. I'll keep an eye out for the refund. 

    Will you offer another half-off ticket deal during the holidays?

    Best,
    Melissa

    On Fri, Oct 2, 2026 at 9:00 AM Fork n' Film <info@forknfilm.com> wrote:
    Hello Melissa,

    Thank you for reaching out. We’re very sorry for the inconvenience caused by the cancellation of your event.

    Unfortunately, due to changes with our current ticketing system, we’re no longer able to transfer tickets from a canceled event to a new show. We understand how disappointing this may be, especially if you were hoping to attend an upcoming Fork n’ Film experience.

    At this time, we will issue a refund for your original purchase instead. Please note that refunds are currently taking longer than expected to process, and we’re unable to provide a specific timeline. We’ll send you a confirmation email as soon as your refund has been finalized.

    We sincerely apologize for the inconvenience and appreciate your patience and understanding.

    Warmly,
    The Fork n’ Film Team

    On Thu, Oct 1, 2026 at 5:50 PM Melissa Moss <mmoss0128@gmail.com> wrote:
    Hi LA Fork and Film Team,

    Could you please confirm whether I have to reschedule a show by the end of 2026 or if I can use this in 2027?

    Thanks,
    Melissa

    On Thu, Apr 2, 2026 at 12:08 PM Fork n' Film <losangeles@forknfilm.com> wrote:
    Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film show scheduled for April 10 - April 12 has been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this wee‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser
     

    Event Postponed

    Dear Fork n' Film guests,

     

    We are truly so sorry to share that your Fork n’ Film show scheduled for April 10 - April 12 has been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.

     

    We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.

     

    To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:

     

    • A complimentary welcome cocktail when you arrive

    • Preferred seating

    • A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLA10)

       

    How to Reschedule

    1. Click the private reschedule page below

     

    2. Choose a new date & movie

    • We have an amazing selection of fun films and menus! Pick whichever show works best for you.

     

    3. Add your tickets to your cart

     

    4. Enter your unique discount code at checkout

    • Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH)

    • Your code will apply to the exact number of tickets under your original reservation.

       

    Important Tips

    • The code works one time only

    • Check your original receipt to confirm which name was used at purchase

    • If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)

     

    Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.

     

    Warmly,
    The Fork n’ Film Team 🍿🥂

     

     

     

    Prefer a Refund?

    If you would rather receive a refund, simply email losangeles@forknfilm.com and we will process it for you.

     

    Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

     
    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.

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