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Show cancelation May 24th 2026

2013isabellaschroeder1091@gmail.com · landed in info@forknfilm.com

3 messages
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  • 2013isabellaschroeder1091@gmail.comto info@forknfilm.comInbound
    10/2/2026, 6:24:38 PM

    Show cancelation May 24th 2026

    Hello,

    I am emailing again to request my refund form a show that was canceled. Ive bene trying to contract you for months and haven't heard anything back from you. This is poor customer service and im very disappointed since i was recommend by a friend. Pleas email me back soon to gw this figured out.


  • info@forknfilm.comto Isabella Schroeder <2013isabellaschroeder1091@gmail.com>Reply (operator)
    10/6/2026, 4:51:47 PM

    Re: Show cancelation May 24th 2026

    Hello Isabella,

    Thank you for reaching out and for your patience. We sincerely apologize for the delay in responding to you and for the frustration this has caused.

    We completely understand your disappointment, especially as a new guest recommended by a friend. We want to assure you that your refund request has not been overlooked and remains in process. Our team is actively working through outstanding refund requests as quickly as possible.

    At this time, we are unable to provide a specific completion date. We want to be transparent with you rather than provide a timeframe we cannot confidently guarantee. Once your refund has been finalized, we will contact you directly and provide confirmation for your records.

    We sincerely apologize for the continued delay and truly appreciate your patience while we work to get this completed for you.

    Warmest regards,
    The Fork n' Film Team

    On Fri, Oct 2, 2026 at 1:22 PM Isabella Schroeder <2013isabellaschroeder1091@gmail.com> wrote:
    Hello,

    I am emailing again to request my refund form a show that was canceled. Ive bene trying to contract you for months and haven't heard anything back from you. This is poor customer service and im very disappointed since i was recommend by a friend. Pleas email me back soon to gw this figured out.


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  • 2013isabellaschroeder1091@gmail.comto "Fork n' Film" <info@forknfilm.com>Inbound
    10/8/2026, 9:25:38 PM

    Re: Show cancelation May 24th 2026

    Thank you for getting back. I understand it can take time to get through requests, but it has already been almost 5 months since the show and I started to request a refund, many other companys do not take this long to initiate a refund. Are you able to tell me if my request has started to be processed yet and if you have all my information to do so?

    Thanks

    From: Fork n' Film <info@forknfilm.com>
    Sent: Tuesday, 06 October 2026 11:51:47
    To: Isabella Schroeder <2013isabellaschroeder1091@gmail.com>
    Subject: Re: Show cancelation May 24th 2026
     
    Hello Isabella,

    Thank you for reaching out and for your patience. We sincerely apologize for the delay in responding to you and for the frustration this has caused.

    We completely understand your disappointment, especially as a new guest recommended by a friend. We want to assure you that your refund request has not been overlooked and remains in process. Our team is actively working through outstanding refund requests as quickly as possible.

    At this time, we are unable to provide a specific completion date. We want to be transparent with you rather than provide a timeframe we cannot confidently guarantee. Once your refund has been finalized, we will contact you directly and provide confirmation for your records.

    We sincerely apologize for the continued delay and truly appreciate your patience while we work to get this completed for you.

    Warmest regards,
    The Fork n' Film Team

    On Fri, Oct 2, 2026 at 1:22 PM Isabella Schroeder <2013isabellaschroeder1091@gmail.com> wrote:
    Hello,

    I am emailing again to request my refund form a show that was canceled. Ive bene trying to contract you for months and haven't heard anything back from you. This is poor customer service and im very disappointed since i was recommend by a friend. Pleas email me back soon to gw this figured out.


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