Re: Important Update Regarding Your Fork n' Film Reservation

Hello Eddy,

Thank you for reaching out. We truly appreciate the support you’ve shown Fork n’ Film over the years.

Unfortunately, since transitioning to our new ticketing platform, we’re no longer able to honor or transfer promo codes that were issued through our previous system, including the code we provided to you. We're very sorry, especially since this was something we had previously arranged for you both.

We sincerely appreciate your understanding as we work through these changes.

Warmest Regards,

The Fork n' Film Team

On Tue, Oct 6, 2026 at 4:55 PM Eddy Richardson <purple52062@gmail.com> wrote:

Hello,

How do I use the login information you provided below to book my tickets on the bucketlisters website?

Thanks,

E. Richardson 

On Aug 4, 2026, at 10:32 AM, Fork n Film <info@forknfilm.com> wrote:



Hi Eddy,

Thanks for getting back to us. I can confirm we have you booked for Coco on September 12^th at 1:30PM.

Your coupon code is below, please enter it in the "Promo Code" field before checkout. This is code is good for two tickets, one for you and one for Kym. You will need to use your email (purple52062@gmail.com) when booking your tickets.

Promo Code: EDDYKYMRICHARDSON

Please let me know if you have any questions. We're always happy to help.

Have a fantastic day!

Warmly,

Esperanza

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From: Eddy Richardson <purple52062@gmail.com>
Sent: Tuesday, August 4, 2026 10:14 AM
To: Fork n Film <info@forknfilm.com>
Subject: Re: Important Update Regarding Your Fork n' Film Reservation

 

Hi,

We cannot make Friday, so yes we'll do a future show instead. Can you confirm if we are in fact already scheduled for the Saturday showing of Coco in September? What other future show options are available?

Thanks,

Eddy

On Tue, Aug 4, 2026 at 7:48 AM Fork n Film <info@forknfilm.com> wrote:

Hello Eddy,

Thanks for your response. We are not hosting any shows on Saturday, we're very sorry for the inconvenience.

If you're not able to make the show on Friday, we can give you a coupon code so that you can rebook your tickets for a future show instead. 

Please let me know which option works best for you and I'll take care of the rest.

Thank you for your understanding, I look forward to hearing from you soon.

Warmly,

Esperanza

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From: Eddy Richardson <purple52062@gmail.com>
Sent: Monday, August 3, 2026 2:54 PM
To: Fork n Film <info@forknfilm.com>
Subject: Re: Important Update Regarding Your Fork n' Film Reservation

 

Hi, 

Is there still a show for Saturday matinee and you just want to move us for some reason?

Also, I should already have reservations for Coco on Saturday that you rescheduled for us.

E. Richardson 

On Aug 3, 2026, at 12:25 PM, Fork n Film <info@forknfilm.com> wrote:



Hello Eddy,

Thank you for getting back to us. We are very sorry for the cancellation. Unfortunately, we are not hosting any shows on Saturday evening. We apologize for any inconvenience.

We're happy to change your tickets to a future event. Our next available show is Coco on Friday, September 11^th at 6:30PM. Please let us know if you'd like to book this show or if you prefer a credit for your tickets.

We look forward to hearing from you soon.

Warmest regards,

Esperanza

Customer Support

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From: Eddy Richardson <purple52062@gmail.com>
Sent: Monday, August 3, 2026 12:06 PM
To: Fork n Film <info@forknfilm.com>
Subject: Re: Important Update Regarding Your Fork n' Film Reservation

 

Hi,

Friday evening doesn't work for me or Kym. We can do the evening time on Saturday, 8/15.

On Mon, Aug 3, 2026 at 11:50 AM Fork n Film <info@forknfilm.com> wrote:

Hello Eddy,

We're reaching out with an important update regarding your upcoming Fork n' Film reservation.

Unfortunately, our Saturday, August 15th at 1:30 PM show has been canceled. We sincerely apologize for the inconvenience and disappointment this may cause. We know many of our guests make special plans around these experiences, and we're truly sorry for the change.

We're happy to offer you a reservation at our next available show on Friday, August 14th at 6:30 PM instead. If you're able to join us, simply reply to this email as soon as possible, and we'll be happy to take care of the rest.

If the new date doesn't work for you, or if you have any questions, please don't hesitate to reply to this email or contact us at info@forknfilm.com. We're here to help and will be happy to assist you with the next steps.

Thank you so much for your understanding. We look forward to hearing from you soon.

Warmly,

The Fork n’ Film Team