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Re: Refund follow up

alvaradokrystal@gmail.com · landed in info@forknfilm.com

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  • alvaradokrystal@gmail.comto "Fork n' Film" <info@forknfilm.com>Inbound
    10/10/2026, 8:34:47 PM

    Re: Refund follow up

    Why is it taking so long?  You should provide an estimated time of when the refund will be processed.  It has been over 2 months and that is concerning.  




    Sent from my Galaxy


    -------- Original message --------
    From: Fork n' Film <info@forknfilm.com>
    Date: 10/10/26 9:28 AM (GMT-07:00)
    To: alvaradokrystal <alvaradokrystal@gmail.com>
    Subject: Re: Refund follow up

    Hello Krystal,

    Thank you for checking in regarding your refund. We understand how important receiving your refund is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

    We know some guests have been waiting longer than expected, and we truly appreciate your continued patience. While we’re unable to provide a specific timeline at this time, we also want to be transparent and avoid giving a timeframe that we cannot confidently guarantee. Your refund is still being processed, and we’ll be in touch as soon as it has been finalized.

    Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

    We sincerely appreciate your patience, understanding, and continued kindness while we work to complete these requests.
     
    Warmest regards,
    The Fork n’ Film Team

    On Sat, Oct 10, 2026 at 8:41 AM alvaradokrystal <alvaradokrystal@gmail.com> wrote:
    Hi,

    I am following up on the refund.  I need this please.

    Krystal Alvarado 



    Sent from my Galaxy


    -------- Original message --------
    From: alvaradokrystal <alvaradokrystal@gmail.com>
    Date: 10/3/26 8:04 AM (GMT-07:00)
    To: Fork n' Film <info@forknfilm.com>
    Subject: Re: Refund follow up

    Hi,

    I understand that it takes time to process refunds but this is taken way longer than needed.  

    Please process my refund.  

    Krystal Alvarado 



    Sent from my Galaxy


    -------- Original message --------
    From: Krystal Alvarado <alvaradokrystal@gmail.com>
    Date: 9/17/26 4:44 PM (GMT-07:00)
    To: Fork n' Film <info@forknfilm.com>
    Subject: Re: Refund follow up

    When do you anticipate this getting resolved?  It is taking a long time.

    Thank you,

    Krystal Alvarado

    On Thu, Sep 17, 2026 at 2:10 PM Fork n' Film <info@forknfilm.com> wrote:
    Hello Krystal,

    Thank you for checking in regarding your refund. We understand how important receiving your refund is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

    Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

    We sincerely appreciate your patience, understanding, and continued kindness while we resolve this for you.
     
    Warmest regards,
    The Fork n’ Film Team

    On Thu, Sep 10, 2026 at 6:03 AM alvaradokrystal <alvaradokrystal@gmail.com> wrote:
    Hi again,

    Please give me a date on when I should expect my refund.  It has been over a month.

    Thank you, 

    Krystal Alvarado 



    Sent from my Galaxy


    -------- Original message --------
    From: Fork n Film <info@forknfilm.com>
    Date: 8/21/26 11:41 AM (GMT-07:00)
    To: alvaradokrystal <alvaradokrystal@gmail.com>
    Subject: Re: Refund follow up

    Hello Krystal

    Thank you for reaching out. We’re happy to provide an update regarding your refund.

    Your refund request has been received and is currently being processed by our team. Refunds are taking a little longer than usual at the moment, and we sincerely apologize for the delay.

    While we’re unable to provide an exact processing date, we’ll be sure to contact you as soon as your refund has been finalized and provide confirmation for your records.

    We truly appreciate your patience and understanding. Please don’t hesitate to reach out if you have any questions in the meantime.

    Warmly,
    The Fork n’ Film Team

    From: alvaradokrystal <alvaradokrystal@gmail.com>
    Sent: Thursday, August 20, 2026 1:53 PM
    To: Fork n Film <info@forknfilm.com>
    Subject: Refund follow up
     
    Hi,

    I am following up on the refund for the Arizona show that was canceled on August 1st.  When will I receive this?  Please let me know.

    Thank you,

    Krystal Alvarado 



    Sent from my Galaxy

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