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Triage: Past 2 weeks

Customers with shows in the past 2 weeks window who have an open or replied thread. Use this on a screen-share to walk through with the team. Click a customer to open their merged thread; mark closed when done.

Total

3

customers

Not yet replied

3

urgent

Already replied

0

customer wrote back or follow-up

2026-08-01 18:30 · All Cities · Lilo and Stitch: Portland1 customer, 1 unanswered

  • Katelyn Gilbertsonkatelynfinerty3@gmail.com2 threads mergedrefund request🚨 NOT REPLIED
    Order 302Q-VF92-1FX · All Cities · last wrote 67d ago

    Contact (Refund request): Katelyn Gilbertson

    New Contact Form Submission Purpose: Refund request Name: Katelyn Gilbertson Email: katelynfinerty3@gmail.com Phone: 5039138829 Booking ref: 302Q-VF92-1FX Show date: 2026-08-01 City: Portland Marketin

    Open threadCustomer

2026-08-07 18:30 · Dallas · Ratatouille2 customers, 2 unanswered

  • Anna Prueannafaith8816@gmail.comticket issue🚨 NOT REPLIED
    Order ST-FNF-JGF7-LGWU · Dallas · last wrote 39d ago

    Contact (Ticket issue): Anna Prue

    New Contact Form Submission Purpose: Ticket issue Name: Anna Prue Email: annafaith8816@gmail.com Phone: 3165703731 Booking ref: UNKNOWN Show date: 2026-08-07 City: Dallas Marketing opt-in: Yes Message

    Open threadCustomer
  • Devi Novickdevinovick@yahoo.comrefund request🚨 NOT REPLIED
    Order ST-FNF-J3EB-8PPG · Dallas · last wrote 39d ago

    Contact (Refund request): Devi Novick

    New Contact Form Submission Purpose: Refund request Name: Devi Novick Email: devinovick@yahoo.com Phone: 2673070741 Booking ref: ST-FNF-J3EB-8PPG Show date: 2026-08-07 City: Dallas Marketing opt-in: N

    Open threadCustomer