Refund Queue
CS submits → Owner approves (queues) → Operator fires when cash flow allows.
Approved · pending fire
$670.64
Stripe pending
$670.64
Wix manual pending
$0.00
Fired · last 30d
$1250.24
| Requested | Customer | Order | Source | Show | Amount | Credit | Reason | Status | Decide |
|---|---|---|---|---|---|---|---|---|---|
| Jun 10, 8:20 PM | Shaira Rose Cruz shairacruz0728@gmail.com | ST-FNF-4S5A-MGRW | Stripe | The Princess and the Frog (New York, 2026-06-14) | $446.37 | — | Declined to RSC; This was for a bday celebration; guests are moving out of state. Purchased on ST. | Pending | |
| Jun 10, 6:38 PM | David Moore davemoore1218@gmail.com | ST-FNF-LC3L-ULDE | Stripe | Princess and the Frog (Los Angeles, 2026-06-13) | $448.93 | — | Cannot reschedule - Tickets purchased on ST | Pending | |
| Jun 9, 8:25 PM | Samaira Hammond samairahammond@gmail.com | ST-FNF-PH8L-GLHP | Stripe | The Princess and the Frog (New York, 2026-06-14) | $446.37 | — | Cannot reschedule, prefers refund. | Pending | |
| Jun 1, 6:21 PM | Teresa Anderson tanderson@lindsey.com | ST-FNF-P4D5-YPDL | Stripe | Ratatouille (Dallas, 2026-05-31) | $514.17 | — | Accidental purchase; refund per Chess | Approved | refunded 6/9/2026 |
| Jun 1, 6:06 PM | Teresa Anderson tanderson@lindsey.com | ST-FNF-VMDP-XA7J | Stripe | Ratatouille (Dallas, 2026-05-31) | $736.07 | — | Accidental purchase; refund per Chess | Approved | refunded 6/9/2026 |
| Jun 1, 6:06 PM | Teresa Anderson tanderson@lindsey.com | ST-FNF-BS68-ATCC | Stripe | Ratatouille (Dallas, 2026-05-31) | $736.07 | — | Accidental purchase; refund per Chess | Rejected | rejected 6/1/2026 |
| May 14, 8:10 PM | Francesca Duncan francescadduncan@gmail.com | ST-FNF-DC9L-EASB | Stripe | Ratatouille (Los Angeles, 2026-05-29) | $1.10 | — | Doesn't want to reschedule | Rejected | rejected 6/9/2026 |
| May 13, 9:56 PM | Davy Stevens david@ipcnaples.com | ST-FNF-SKNP-8TUF | Stripe | The Princess and the Frog (New York, 2026-06-20) | $669.55 | — | Guest accidentally double booked :/ | Approved | |
| May 12, 11:36 PM | francesca duncan francesca@forknfilm.com | ST-FNF-EYSM-KV8Z | Stripe | Lilo & Stitch (New York, 2026-05-24) | $1.09 | — | Test booking | Approved |