Refund Queue
CS submits → Owner approves (queues) → Operator fires when cash flow allows.
Approved · pending fire
$670.64
Stripe pending
$670.64
Wix manual pending
$0.00
Fired · last 30d
$153.30
| Requested | Customer | Order | Source | Show | Amount | Credit | Reason | Status | Decide |
|---|---|---|---|---|---|---|---|---|---|
| Jul 15, 4:38 PM | Kathleen Carrera kathleencarrera1@gmail.com | ST-FNF-F32D-QUC3 | Stripe | Ratatouille (Los Angeles, 2026-07-18) | $448.93 | — | Guest req a refund instead of the offerred reschedule; became upset after receiving cancelation notice and subsequently receiving auto emails confirming show details. | Rejected | rejected 8/4/2026 |
| Jun 24, 4:58 PM | Lisa Deboer lisadeboer@yahoo.com | ST-FNF-LRGA-LRLU | Stripe | Shrek (Los Angeles, 2026-06-27) | $673.39 | — | Guest was offered alternative dates; not able to attend because she's traveling for this event; declined credit, guest req refund instead | Rejected | rejected 7/18/2026 |
| Jun 17, 5:26 PM | Summer Martin joshi smmrmrtn@yahoo.com | ST-FNF-KSQ5-C3AB | Stripe | Ratatouille (Los Angeles, 2026-07-10) | $448.93 | — | FNF CX 7/11 event; Guest traveling to LA for this event; plane does will not arrive on time for 7/10 event | Rejected | rejected 7/18/2026 |
| Jun 1, 6:06 PM | Teresa Anderson tanderson@lindsey.com | ST-FNF-BS68-ATCC | Stripe | Ratatouille (Dallas, 2026-05-31) | $736.07 | — | Accidental purchase; refund per Chess | Rejected | rejected 6/1/2026 |
| May 14, 8:10 PM | Aileen Moreira francescadduncan@gmail.com | ST-FNF-DC9L-EASB | Stripe | Ratatouille (Los Angeles, 2026-05-29) | $1.10 | — | Doesn't want to reschedule | Rejected | rejected 6/9/2026 |